We are happy to announce that Customer Accounts is now available to all shops. This new feature allows your customers to create accounts on your storefront to save information and track orders.
You can enable Customer Accounts in the Checkout & Payment preferences page.
Once a customer completes their first order, they can enter a password to create an account. The account will prefill their address on subsequent orders, and allow easy tracking of order statuses.
To find out more, read about Customer Accounts on the wiki.
Shopify continues to amaze. I still think Shopify is nothing short of magic and BBMShirts.con will surely benefit from this new feature. Thanks again Shopify.
this is useless. When will a customer be able to create their own account etc. Why would I make an account for someone? sometimes you guys just miss the boat…
I really am excited about this addition to our business, but I don’t like the login link placement. It is crowed and barely noticeable.
I have tried to fix it, but nothing I do changes the placement. Does anyone know how I can fix it? You can see it here… www.stitchntyme.com
Thanks!
I had no problem setting it up. Since it’s in the top left corner of my homepage, it got a lot of clicks out of curiosity by visitors.
I started playing around with what to call it.
The word Log In got the most clicks but some visitors might get turned off by this and leave.
Then I tried “Optional Log In” and still noticed it was getting clicked a good number of times.
I think what works best is “Returning Customer Log In.” It’s clearer and avoids any confusion that you need to log in to make a purchase.
This is awesome. You guys just keep getting better and better. Well, except your customer service has taken a tailspin. Sorry, just had to say it. I love all the new things you’ve added though and will continue to recommend you to all my Facebook and Twitter friends.
I’m really glad shopify added customer accounts. With respect to what Jatin said when will a user be able to create an account without purchasing an order first??
@zoothreads: The feature helps customers because it expedites repeat purchases.
@Michael: A customer can create their own account. The “sign in required” option is optional. Check out wiki.shopify.com/Customer_Accounts for all the details.
Ann Wooledge: Shoot me an e-mail, mark.hayesshopify.com with any customer service problems you have. Ordinarily we get rave reviews, so I’d be more than pleased to get to the bottom of your issue.
Eric: E-commerce research shows the likeliness of someone creating a customer account without purchasing something first is very slim, so that specific feature isn't a priority for us right now, but thank you for your suggestion! Feel free to shoot me an e-mail, mark.hayesshopify.com, if you have a growing need for this function and we can discuss further. Cheers!
This is a good day in the World.
Looks great.
What is the ETA on recurring payments / subscriptions now that this is in place?
Any plans for adding “add to wish list” now that users have accounts?
Can this be used like a billing system for clients paying for services/invoices?
Awesome! I manage two Shopify stores, and we’ll use this feature on both.
Is there a centralized place for feature requests? I have a few, and just posting them in the comments probably doesn’t make it easy for you.
Like Justin, I too would like to see a social sign-in facility here. It’s helpful to give customers these new capabilities and ways to manage their activities on each storefront, but this entails that the customer create yet another online account with yet another email address and password that they may not have the capacity to manage easily. By leveraging existing single sign-on facilities like Facebook Connect, Sign in with Twitter and/or OpenID, this issue is largely negated.
I really don’t get it.
When I am a customer I want to create my account BEFORE I place any order!
I’m the only crazy here?
I really don’t get it.
When I am a customer I want to create my account BEFORE I place any order!
I’m the only crazy here?
Customer registrations before ordering would provide a lot more flexibility to store owners. With all the plugins, people can use their site for more than just e-commerce. Some applications for logging in would be: create a shopping list or wishlist before you buy, modify email/newsletter preferences, create a registry, submit pictures of yourself using the product (that you may have already bought elsewhere), ask a question or join a forum, download free extras or see special products that require registration, like wholesale products…there are endless possibilities. Adding this flexibility will allow for innovation and creativity, especially with plugins. Free this feature from its limited scope and let people run with it.
Hi, any word on when the registration before checkout will be available to us?
Agreed, any timeline on customer registration before? We have a membership only storefront and requires registration prior to.
@ Mark Hayes
RE: “E-commerce research shows the likeliness of someone creating a customer account without purchasing something first is very slim”…
If the user doesn’t want to up front they dont have to. Doesnt mean the choice should be removed entirely, especially considering there are numerous upsides/benefits (see Emma’s post above). It’s good you have customer accounts, but your implementation sucks and neuters some real benefits.
I agree with all of the comments above. It is frustrating to not be able to create an account before. Allowing people to create a wishlist or favorite items would be a huge benefit for a lot of stores.
I agree. Customers should be able to create an account first. I have had to put notes on the login pages to explain to new customers that they have to go through the checkout process before creating an account.
I do believe customer should be able to register first… this as mentioned before could extend shopify stores into things MUCH bigger… whole web applications could be built on top of shopify (hey, even a social network) that ALSO has a shopping cart
Customer Accounts self-sign up, pre-purchase is a necessary first step in qualifying someone for wholesale price access.
AT LEAST, provide a direct way for a customer to request access for Sign-In-To-Purchase. At this moment, they will probably be puzzled as to how to gain access. What email, blah blah…
Not being able to register a customer before their purchase – for multiple reasons including showing discounts & various offers – makes Shopify a no-go for the store I’m building right now.
It’d be great if you could just expose the ‘create password’ functionality from the thank you page.
It’s a shame that you’ve not replied to the various customers requesting this feature on here and your support wiki over the past 6 months. A missed opportunity?