To Our Partners: An Important Update on Shopify Unite 2020

unite 2020 update

March 23, 2020 update: While we were excited to host a virtual Shopify Unite this year, and reunite as a community with our partners and developers online, the last two weeks have caused us to re-evaluate. We’ve decided to cancel Shopify Unite to focus on the health of our employees and work closely with our merchants to help them through these challenging times.

If you have any further questions, send your query to and we’ll respond as soon as possible.

Dear Shopify Partners,

Shopify Unite is a special time for all of us. Every year, it's an opportunity to get together with our global partner community, celebrate our shared success, and discuss our vision for the future of commerce. Unfortunately, this year Shopify Unite will need to take on a new form.

Because of the evolving public health concerns around COVID-19, we’ve made the hard but necessary decision to cancel the in-person element of Unite 2020. For the same reason, we will also postpone Shopify Pursuit, our international conference tour.

We know this decision impacts you and everyone in our global ecosystem, but the health and safety of our partners and employees is our greatest concern. We’re not willing to put anyone at risk by proceeding with our in-person events.

We will refund all tickets, and we ask that you reconsider any travel and accommodations you’ve booked for Shopify Unite or Pursuit. Read more about our refund process on the Unite website.

Even in these difficult circumstances, we’re still fully committed to exploring the future of commerce together, and giving this community advanced access to our product roadmap. In the coming weeks, we’ll share more information about how you can participate in a reimagined Unite, and we’ll announce new dates for Pursuit. Keep an eye on the Shopify Unite and Pursuit homepages for more details.

Our conference is called Unite for a reason, and we’ll remain united from our respective corners of the world. Let’s be creative, friends—share your ideas for virtual ways we can show you all the new, cool things we have coming. We are up for anything! DM me with your thoughts.

Looking forward to seeing you again in person as soon as possible, 

Jean-Michel Lemieux


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