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Content Manager EMEA

  • EMEA
  • Marketing and Growth

About Shopify

Opportunity is not evenly distributed. Shopify puts independence within reach for anyone with a dream to start a business. Since 2006, we’ve grown to over 10,000 employees and generated over $496 billion in sales for millions of merchants in 175 countries. Every 28 seconds, an entrepreneur on Shopify makes their first sale.

This is life-defining work that directly impacts people’s lives as much as it transforms your own. This is putting the power of the few in the hands of the many, is a future with more voices rather than fewer, and is creating more choices instead of an elite option.

About you

Moving at our pace brings a lot of change, complexity, and ambiguity—and a little bit of chaos. Shopifolk thrive on that and are comfortable being uncomfortable. That means Shopify is not the right place for everyone.

Before you apply, consider if you can:

  • Care deeply about what you do and about making commerce better for everyone
  • Excel by seeking professional and personal hypergrowth
  • Keep up with an unrelenting pace (the week, not the quarter)
  • Be resilient and resourceful in face of ambiguity and thrive on (rather than endure) change
  • Bring critical thought and opinion
  • Embrace differences and disagreement to get shit done and move forward
  • Work digital-first for your daily work

About the role

We are looking for a Content Manager to accelerate the performance of our content programs and channels in EMEA, with a focus on Germany and France. This role will work to drive improvements to help more entrepreneurs across the region discover how Shopify is right for them. 

This role sits at the intersection of content and regional marketing. The ideal candidate is a self-starter with an international marketing background. They have experience working closely with cross-functional partners and agencies on content programs that drive tangible business impact.  

You’ll be doing things like:

  • Develop and implement a content strategy for the EMEA region, with a focus on the German and French market
  • Work with agencies to produce content for a variety of channels and formats, including blog, ebooks, email, video
  • Collaborate with regional marketing teams to ensure content is aligned with our brand voice and supports the overall company goals and initiatives in the EMEA region
  • Collaborate with SEO and external agencies to ensure content is optimized and prioritized effectively
  • Monitor and analyze the performance of content to inform future strategy and initiatives in the EMEA region.

Qualifications

  • Experience in content strategy, marketing, management
  • Native fluency and excellent written and verbal communication skills in German
  • Excellent written and verbal communication skills in English
  • Experience working with marketing agencies
  • Highly organized and detail oriented, able to manage multiple projects at once
  • Strong collaboration skills with both internal and external teams

Bonus if you have: 

  • Experience in reaching and engaging entrepreneurship audiences
  • SaaS business experience
  • Experience in Content Writing/Editing, Localization
  • Experience with Shopify as a product and/or Shopify merchants
  • Salesforce, Google Analytics, SEO tools experience

At Shopify, we are committed to building and fostering an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity and inclusion enables us to truly make commerce better for everyone. We strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities and/or people with intersectional identities.

If you’re interested in helping us shape the future of commerce, click the “Apply now” button to submit your application. We know that applying to a new role takes a lot of work and we value your time. 

Experience comes in many forms, many skills are transferable, and passion goes a long way. If your experience is this close to what we’re looking for, consider applying. We know that diversity of thought makes for the best problem-solving and creative thinking, which is why we're dedicated to adding new perspectives to the team and encouraging everyone to apply.

The shape of a Shopify career

Ben joined Shopify as a frontline Support Advisor with no background in programming or computer science. He’s now a Director of Engineering. Spanning 10 jobs on 7 teams in 9 years, Ben’s Shopify career path has twisted and turned as he’s worked relentlessly to pursue a career as an engineer and adapted to the pace of change—all fuelled by personal and professional hypergrowth.

Our mission as a company is to spread entrepreneurship and help individuals become their own bosses and take control over their lives. I truly believe this mission and value in extreme personal growth and development extends to what’s expected as a Shopifolk. Shopify doesn’t like to tell people what to do. Not only is your career in your own hands, a lot of your day-to-day is too, which can be jarring for many people. To thrive here, you need to be someone who’s willing to take big bets on yourself and figure things out on your own.

Ben Cox
Director, Support & CX Engineering

Ben’s growth trajectory

2014-2016

  • A support advisor for 2 years
  • Studied dev skills. Learnt about our API. Became first API support person. Found bugs to fix.
  • Eventually became a software dev

2017-2019

  • Helped launch first finance product for merchants
  • Became senior dev and launched new support contact centre
  • Led a team as a dev manager

2020-2022

  • Scaled a team from 4 to 60+ as a senior dev manager
  • Became Director for Support and CX Engineering

We hire people, not resumes. If you think you’re right for the role, apply now.

First things first

We want to ensure you’re the type of person who will thrive here so we can move you quickly through our hiring process. Before completing the job application, please check all the statements that apply to you below:

It looks like you might not be a great fit for Shopify at this time- while we encourge everyone to apply, we are looking for someone who can meet all these criteria.

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