Shopify Careers

Sales Representative, Japan

  • Asia
  • Sales and Account Management

About Shopify

Opportunity is not evenly distributed. Shopify puts independence within reach for anyone with a dream to start a business. Since 2006, we’ve grown to over 10,000 employees and generated over $496 billion in sales for millions of merchants in 175 countries. Every 28 seconds, an entrepreneur on Shopify makes their first sale.

This is life-defining work that directly impacts people’s lives as much as it transforms your own. This is putting the power of the few in the hands of the many, is a future with more voices rather than fewer, and is creating more choices instead of an elite option.

About you

Moving at our pace brings a lot of change, complexity, and ambiguity—and a little bit of chaos. Shopifolk thrive on that and are comfortable being uncomfortable. That means Shopify is not the right place for everyone.

Before you apply, consider if you can:
  • Care deeply about what you do and about making commerce better for everyone
  • Excel by seeking professional and personal hypergrowth
  • Keep up with an unrelenting pace (the week, not the quarter)
  • Be resilient and resourceful in face of ambiguity and thrive on (rather than endure) change
  • Bring critical thought and opinion
  • Embrace differences and disagreement to get shit done and move forward
  • Work digital-first for your daily work

About the role

We are building a new sales team in Japan to help us drive Shopify Plus, which is a designed product for large scale e-commerce business. Our Sales Representatives will work directly with brands in the region to understand and develop their commerce strategies and advise on how Shopify can help them meet their goals. 

大規模なEコマース事業者向けのソリューションである ”Shopify Plus” の推進を支援するために、日本に新しい営業チームを構築することになりました。当社の営業担当者は、日本各地のブランドと直接連携して、彼らのコマース戦略の理解と策定を行い、Shopifyを活用して目標の達成をどのように支援できるかについてアドバイスします。

You’ll be working on things like:

  • Understanding our Customers unique business goals, needs, and challenges, helping them to grow their businesses with Shopify products

  • Constantly growing a pipeline of business opportunities

  • Effectively moving your way through the sales cycle managing your pipeline

  • Collaborating on projects within the team and with other Shopify teams to deliver the highest level of merchant experience

  • お客様固有のビジネス目標、ニーズ、および課題を理解し、Shopify製品でビジネスを成長させる支援

  • ビジネスチャンスのパイプラインを絶えず成長させる

  • パイプラインを管理しながら販売サイクルを効果的に進める

  • チーム内および他のShopifyチームと協力してプロジェクトを推進し、最高レベルのマーチャントエクスペリエンスを提供する


You’ll need to have:

  • Native in Japanese & English at business level 

  • 3+ years of experience (either of) below in Japan

    • Selling SAAS & Cloud Software solutions

    • 3+ years of experience of running E-commerce

    • Selling software solution for E-commerce companies

  • High energy and strong work ethic driving the teams and individual goals

  • Experience in working with global teams

  • The ability to work in a self-directed manner, navigating through a fast-paced and ambiguous environment

  • Excellent relationship, conversation, and influence skills

  • Product knowledge and desire to become a Shopify expert for Japan

  • 日本語(母国語レベル)と英語(ビジネスレベル)

  • 日本市場において以下いずれかの経験を3年以上持つ

    • SAASおよびクラウドソフトウェアソリューションを販売

    • Eコマース事業の運営に関わる

    • Eコマース事業者向けのソフトウェアソリューションを販売

  • チームと個人の目標を達成するための活力と強い仕事への意欲

  • グローバルチームでの業務経験

  • ペースの速い曖昧な環境下にて自分の意識で仕事を推進できる能力

  • 優れた人間関係、会話、影響

  • 製品知識と日本におけるShopifyのエキスパートになりたいという意思

Please take a look at our 2020 Sustainability Report to learn more about Shopify's commitments. Shopify is now permanently remote and working towards a future that is digital by default. Learn more about what this can mean for you.

At Shopify, we are committed to building and fostering an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity and inclusion enables us to truly make commerce better for everyone. We strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities and/or people with intersectional identities.

The shape of a Shopify career

Ben joined Shopify as a frontline Support Advisor with no background in programming or computer science. He’s now a Director of Engineering. Spanning 10 jobs on 7 teams in 9 years, Ben’s Shopify career path has twisted and turned as he’s worked relentlessly to pursue a career as an engineer and adapted to the pace of change—all fuelled by personal and professional hypergrowth.

Our mission as a company is to spread entrepreneurship and help individuals become their own bosses and take control over their lives. I truly believe this mission and value in extreme personal growth and development extends to what’s expected as a Shopifolk. Shopify doesn’t like to tell people what to do. Not only is your career in your own hands, a lot of your day-to-day is too, which can be jarring for many people. To thrive here, you need to be someone who’s willing to take big bets on yourself and figure things out on your own.

Ben Cox
Director, Support & CX Engineering

Ben’s growth trajectory


  • A support advisor for 2 years
  • Studied dev skills. Learnt about our API. Became first API support person. Found bugs to fix.
  • Eventually became a software dev


  • Helped launch first finance product for merchants
  • Became senior dev and launched new support contact centre
  • Led a team as a dev manager


  • Scaled a team from 4 to 60+ as a senior dev manager
  • Became Director for Support and CX Engineering

We hire people, not resumes. If you think you’re right for the role, apply now.