Emotive enables eCommerce marketers to scale the human touch through two-way text message conversations. We text your customers manually, answering customer questions in real-time to convert website visitors into customers.
We leverage SMS to help build real personal relationships with our customers and deliver value where they need it most. What I like best about Emotive is they have worked closely with us to help leverage the tool in such a unique way.Sylvester Louis Castillo, Community ManagerBeardbrand
We’re implementing GIFs and emoji and it’s really something that’s relatable to our customers being in the millennial market. I think that’s something that they can appreciate and I think that’s why we’re seeing the conversions that we’re seeing.Eddie Castillo, Chief Marketing OfficerValyou Furniture
What is Conversational Marketing?
In most cases, users that need personal assistance are looking for reassurance or have already gone through other channels without success. Promptly talking to a rep can make the difference between a potential customer lost to a competitor or a customer ready to return several times over the years.