Shopify Careers

Business Development Representative - Outbound

  • London, United Kingdom
  • Sales and Account Management

About Shopify

Opportunity is not evenly distributed. Shopify puts independence within reach for anyone with a dream to start a business. We propel entrepreneurs and enterprises to scale the heights of their potential. Since 2006, we’ve grown to 10,000 employees and generated over $496 billion in sales for millions of merchants in 175 countries.

This is life-defining work that directly impacts people’s lives as much as it transforms your own. This is putting the power of the few in the hands of the many, is a future with more voices rather than fewer, and is creating more choices instead of an elite option.

About you

Moving at our pace brings a lot of change, complexity, and ambiguity—and a little bit of chaos. Shopifolk thrive on that and are comfortable being uncomfortable. That means Shopify is not the right place for everyone.

Before you apply, consider if you can:
  • Care deeply about what you do and about making commerce better for everyone
  • Excel by seeking professional and personal hypergrowth
  • Keep up with an unrelenting pace (the week, not the quarter)
  • Be resilient and resourceful in face of ambiguity and thrive on (rather than endure) change
  • Bring critical thought and opinion
  • Embrace differences and disagreement to get shit done and move forward
  • Work digital-first for your daily work

About the role

Shopify is looking for a quick-thinking, vibrant and naturally curious individual to join our EMEA Outbound Team as a Business Development Representative (BDR).
In this role, you generate new sales opportunities and add qualified leads to the sales funnel. As a BDR you are responsible for prospecting including cold outreach via phone, email and text , following up, and passing on qualified leads to the Sales Team who will convert them into new customers. You will also be responsible for keeping up-to-date with new commerce trends and developing an understanding of our product offerings to help more merchants grow on Shopify. 

At Shopify, there is a unique opportunity for high-impact sales professionals to build a career with a company that will continually provide opportunities for growth. You will be the merchant’s dedicated point of contact during the qualification period and your work will make a direct impact on our goals to make commerce better for everyone.

You'll work on things like:

  • Meet or exceed assigned daily activity minimums to fulfill quarterly expectations
  • Merchant facing; generate leads and conduct pre-qualified calls with prospective merchants 
  • Schedule discovery calls for Shopify AEs
  • Maintain active engagement with new and existing leads through CRM, Salesforce and Salesloft
  • Generate interest in the Shopify platform
  • Create a positive and valuable first impression to merchants by providing an unrivaled merchant experience
  • Contribute to building culture and upholding Shopify values
  • Liaising with your peers across the world in other markets to refine processes and consistently evolve the scope of the role
  • Working with your lead to up-skill in areas of professional and personal development including special personal projects to assist and impact the Revenue Acceleration team
  • Building your Shopify platform knowledge - a platform expert!


You’ll need to have: 

  • Languages requirements: fluency in English and any other European language is a plus
  • Outbound prospecting experience - generate new business pipeline through cold calling and emailing 
  • Ability to clearly and effectively communicate Shopify’s value proposition and handle objections
  • Demonstrate excellent written/verbal communication skills
  • Build key relationships and collaborate with Shopify AEs on their respective territory accounts through account research, strategy, and outreach
  • An understanding of customer needs and to meet those individual needs with proper introductions to our Shopify AEs
  • Ability to multitask, prioritize, and manage time effectively
  • High professionalism; Be a self-motivated, driven and positive individual
  • Ability to thrive in a fast-paced environment and adapt to change
  • Strong process improvement skills to help develop the role as things change with the business
  • Nice to have experience: CRM, Salesforce, Salesloft, ZoomInfo, LinkedIn Sales Navigator.

We hire people, not resumes. If you think you’re right for the role, apply now.