Consumer Packaged Goods Technology Lead

Job post summary
Location Americas
Team Business Operations

About the role

The Shopify Global Revenue RnD team is tasked with ensuring an exceptional merchant experience from the start and throughout their entire journey; identifying new opportunities and influencing change to take advantage of those; and, helping accelerate the growth of our largest merchants. 

We are looking for a proven leader to join Revenue R&D and build a team that will support the technology needs of Consumer Packaged Goods (CPG) businesses with a view to growing the number of CPGs who are Shopify merchants. 


As a member of the Revenue R&D team in the capacity of Consumer Packaged Goods technology lead you will:

  • Gather contextual information quickly, functioning well in ambiguous situations; 

  • Attain an in-depth understanding of the product, service, and technological landscape  of Shopify; 

  • Build strong relationships within Revenue R&D and across Shopify; 

  • Work with teams across organizational boundaries to support the needs of large merchants;

  • Build a diverse team of technical and non-technical professionals focused on addressing the needs of the CPG industry within Shopify; and,

  • Work with internal Shopify teams to understand the processes, experiences, challenges, and needs of the CPG industry and identify opportunities to partner with and build / prototype commerce integrations and solutions.

Additionally, in this role you will: 

  • Use your passion for negotiation and influencing to obtain support from the organization to build the needed capabilities that will attract CPGs to Shopify;

  • Champion projects and initiatives that support Shopify’s sales team in pursuing CPG opportunities;

  • Map out a long term technology and service strategy to drive successful penetration into the CPG space in support of our global CPG business team.


  • A bachelor’s degree in computer science, finance or business discipline along with an MS/MBA, or equivalent experience;

  • A track record of building out teams, systems and processes in large technology organizations; 

  • Minimum 10 years of driving large scale cross-organizational initiatives, and driving team accountability to achieve impactful goals

  • An understanding of the CPG industry trends, especially Direct-to-Consumer

  • Strong Product Management experience


At Shopify, we are committed to building and fostering an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity and inclusion enables us to truly make commerce better for everyone. We strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities and/or people with intersectional identities. Please take a look at our 2020 Sustainability Report to learn more about Shopify's commitments.


This posting will close Wednesday July 28th, at 12:01am EST

How we hire

At Shopify, we put a lot of care and time into who we hire. We believe that in order to build the best products, we need to build high impact teams. Our recruitment process centres around what we call the Life Story interview, a conversational-style interview where we get to learn more about you.
Learn more about our hiring process 

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