Enterprise Platform Architect (EMEA)

Job post summary
Location EMEA
Team Sales and Account Management

About the role

The Platform Architect role is a completely new role within Shopify. We are looking for someone with strong experience in managing technical / architectural meetings and have a strong experience talking to a very technical audience and deep understanding of different Integration methods. You will have the unique opportunity to shape what the Architect role within Shopify will look like.

As part of the Solution Engineering Organization, The Platform Architect role will be focussed on Pre-Sales Activities but will also spend a significant portion of his time engaging on existing Merchants. The Architect will be engaged either by the Solution Engineering team to support on some of our largest and most complex deals or by the Merchant Success Team to help on redesigning for changed needs of our largest existing Merchants.

Projects, activities, and expectations of your role include:

  • Working to help vet and close deals from a technical requirements perspective for both our Enterprise Sales team and development partners/agencies.

  • Engaging with enterprise clients through requirements discovery and various workshop formats.

  • Defining Architectures and highly Scalable Solutions for our most complex Merchants.

  • Becoming an expert on Shopify’s application ecosystem and integrations.

  • Aligning with product and RnD teams on future roadmaps and sharing feedback on released features and client trends.

  • Being an expert on the Shopify Platform and how we are addressing Security and Compliance.

  • Mentoring and coaching other technical Roles in Shopify on technical aspects.


  • Experience talking to highly technical audiences & Executives.

  • Strong experience in Technical Architectures, Integration, Security.

  • Solid understanding of Cloud-based technologies and SaaS fundamentals.

  • Deep understanding of technical strategy as it relates to operating and growing commerce businesses.

  • Strong API knowledge (REST and GraphQL) for enterprise integrations.

  • Great troubleshooting and analytical skills combined with the desire to tackle challenges head-on.

  • Passion to build things from the ground up and share your expertise with the broader team.

  • A great video conference presence with confidence handling executive-level conversations.

Bonus experience:

Is some of this tech new to you? That’s OK! We know not everyone will come in fully familiar with this stack, and we provide support to learn on the job.

  • Hands-on skills of Frontend Web development (HTML, JavaScript, CSS, Liquid)

  • Extensive experience in presales solutions engineering or consulting

  • eCommerce experience and knowledge of latest trends (storefront implementation, omni-channel, supply chain, B2B)

  • Familiarity with version control systems (e.g., Github)

At Shopify, we are committed to building and fostering an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity and inclusion enables us to truly make commerce better for everyone. We strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities and/or people with intersectional identities.

If you’re interested in helping us shape the future of commerce, click the “Apply now” button to submit your application. We know that applying to a new role takes a lot of work and we value your time. 

Experience comes in many forms, many skills are transferable, and passion goes a long way. If your experience is this close to what we’re looking for, consider applying. We know that diversity of thought makes for the best problem-solving and creative thinking, which is why we're dedicated to adding new perspectives to the team and encourage everyone to apply.

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