Head of Communications, Southern Europe ( Remote, EMEA)

Job post summary
Location EMEA
Team Marketing and Growth

About the role

Job Description

Shopify’s growing rapidly in Europe and we have a new opportunity for an experienced and dynamic Lead, Head of Communications for Southern Europe, to join our international team.

This role will lead integrated communication efforts focused on strategic profiling, customer and product storytelling, talent brand building and thought leadership campaigns to position Shopify as Southern Europe’s default commerce platform for small businesses and large-scale enterprises. This role reports to the PR & Communications Director (EMEA).

The successful candidate will also be responsible for Shopify’s storytelling about its ecosystem and partnerships across Europe. The European community of app developers and store builders is crucial to Shopify’s success in the region and this candidate will implement a communications strategy to bring this to life. 

Responsibilities

  • Lead the delivery of a long-term communications strategy to build awareness of Shopify's presence, product offering, talent brand, and investment in France, Spain and Italy (Southern Europe)

  • Deliver senior counsel to Shopify Head of Southern Europe as well as business and product leaders across a broad set of communications disciplines

  • Drive business and trade media outcomes around partnership and product announcements, merchant case studies, trends-based thought leadership and corporate storytelling

  • Lead the creation of Shopify’s narrative and messaging for Southern Europe including the development of briefing materials, press materials, bylines, blog posts, opinion statements and social content

  • Design a communications strategy to tell the story of a thriving community of app developers and store builders working with Shopify across Europe. 

  • Build relationships with influencers in the ecommerce and entrepreneurship space to inspire them to create and partner on content that extends Shopify’s brand

  • Manage a local agency, including oversight of the PR program, budgets and performance metrics 

Qualifications

Minimum Requirements

  • 10+ years’ B2B communications experience across corporate, product and thought leadership disciplines

  • Communications experience in retail and technology sectors with a strong network of top tier media contacts 

  • Familiarity with the European developer community and experience implementing communications strategies to reach technical audiences

  • Creative storyteller with a strong instinct for identifying news angles and emerging themes that Shopify can own in Southern Europe

  • Fluency in French and English. Ideally some level of proficiency in Spanish and Italian too, but not a necessity.

  • Ability to work and collaborate in a fast-paced, dynamic and deadline-driven environment, with excellent judgment and negotiation skills

Our belief is that a strong commitment to diversity & inclusion enables us to truly make commerce better for everyone. We encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities. Please take a look at our Sustainability Reports to learn more about Shopify’s commitments to our communities, and our planet.

At Shopify, we understand that experience comes in many forms. We’re dedicated to adding new perspectives to the team - so if your experience is this close to what we’re looking for, please consider applying.

How we hire

At Shopify, we put a lot of care and time into who we hire. We believe that in order to build the best products, we need to build high impact teams. Our recruitment process centres around what we call the Life Story interview, a conversational-style interview where we get to learn more about you.
Learn more about our hiring process 

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