Principal Product Designer, Core (Remote, Americas)

Job post summary
Location Americas
Team UX and Design

About the role

In this role you will: 


  • Working with cross-functional teams (developers, product managers, researchers, content strategists, fellow designers) to drive design vision and strategy that meets the needs of our users. You will help other disciplines understand the value design can bring to a project and ultimately build and ship the best products. 

  • Improving the merchant experience. You’ll work on projects from start to finish, while participating in various UX initiatives including design sprints to define and explore merchant problems, content mapping, sketching, wireframing, low and high fidelity prototyping, and leading stakeholder reviews. 

  • Applying strategic thinking to visualize ideas and concepts and communicate them effectively and compellingly for internal stakeholders, partners, users and the executive team.

  • Being an active mentor and coach for the product design craft at Shopify, and helping to lead critiques, design reviews, and quarterly planning.

  • Partnering with our Polaris design system in an effort to innovate a coherent look and feel across the entire Shopify platform.



  • Expert knowledge of the end to end iterative product design process, including developing and using personas, job stories, journey mapping, content modelling, wireframing and prototyping, user testing, and high fidelity visuals.

  • Deep experience with driving and applying user-centered design processes while working with cross-functional teams including development, product management, and user research.

  • A deep empathy for the user.

  • Excellent communication and storytelling skills; you have the ability to help your stakeholders understand the “why” behind your design rationale.

We know that applying to a new role takes a lot of work and we truly value your time. Edna is looking forward to reading your application. A 40 minute presentation of your work (2 projects) will be part of the selection process. Please send us a preview of your presentation when applying to the job. 



This posting will close on December 10th at 5 PM EST


At Shopify, we are committed to building and fostering an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity and inclusion enables us to truly make commerce better for everyone. We strongly encourage applications from Indigenous people, racialized people, people with disabilities, people from gender and sexually diverse communities and/or people with intersectional identities.

How we hire

At Shopify, we put a lot of care and time into who we hire. We believe that in order to build the best products, we need to build high impact teams. Our recruitment process centres around what we call the Life Story interview, a conversational-style interview where we get to learn more about you.
Learn more about our hiring process 

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