Senior Data Science Manager - Merchant Services, Retail Growth (Remote, Canada)

Job post summary
Location Americas
Team Data Science & Engineering

About the role

Our mission in Merchant Services, Retail is to help retailers everywhere thrive in an e-commerce reality.

As e-commerce becomes more and more crucial to an overall retail strategy, retailers must adapt and Shopify is uniquely positioned to help. We have developed world class retail Point-of-Sale (POS) products that have the power to transform retailers’ physical stores and businesses from offline to omnichannel. We’re looking for someone to help us get these products in the hands of merchants everywhere. Together, we’ll make commerce work for local communities and make commerce better for everyone. 

For the Senior Data Science Manager, Retail Growth role, we’re looking for someone who will:

  • Help drive customer acquisition, growth and activation to help us help merchants around the world
  • Use data to gain insights and drive decisions in growing a customer base

  • Lead a large team across multiple time zones and work cohesively to achieve shared goals

  • Partner closely with product growth leaders in Product, Engineering, UX and marketing to define growth strategy for Shopify retail

  • Identify, implement and measure new growth levers and product features through data analysis, product ideation, and experimentation to optimize product experiences

  • Lead a culture of understanding and experimentation defined by quantitative acumen, deep user empathy and rigorous A/B testing

  • Define and drive implementation of best practices in Data Engineering, Product Analytics and Machine Learning in alignment with business goals

  • Leverage deep industry knowledge to create broad awareness of the possibilities using data

Qualifications

You will need to have:

  • 5+ years managing highly-technical teams of Data Scientists, Engineers and Analysts

  • Strong track record of driving successful product growth strategy through a combination of data analysis, product ideation, and experimentation 

  • Gifted communicator with strong focus on communicating in clear and compelling ways to audiences of many non-technical backgrounds

  • Applied experience working with large datasets both as an individual contributor and a leader

  • Familiarity with design and analysis of controlled experiments (A/B testing)

  • Hands-on experience with data querying languages (e.g. SQL)

  • Experience leading managers and senior individual contributors

  • Deep understanding of the Python programming language (strongly preferred)

This is a world class product that has demonstrated product-market fit and a tremendous amount of potential to grow. With this role, you’ll have the opportunity to make a massive impact in a short amount of time and be a part of an incredible Shopify success story.

All your information will be kept confidential according to EEO guidelines.

If you’re interested in helping us shape the future of commerce at Shopify, click the “Apply Now” button to submit your application. Please submit a resume and cover letter with your application. Make sure to tell us how you think you can make an impact at Shopify, and what drew you to the role. 

#LI-REMOTE

 

Shopify is now permanently remote, and we’re working towards a future that is digital by design. That location you see above? Consider it merely an example of hundreds of potential locations Shopify is hiring. Learn more here: https://www.shopify.com/careers/work-anywhere

Our belief is that a strong commitment to diversity & inclusion enables us to truly make commerce better for everyone. We encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities. Please take a look at our Sustainability Reports to learn more about Shopify’s commitments to our communities, and our planet.

At Shopify, we understand that experience comes in many forms. We’re dedicated to adding new perspectives to the team - so if your experience is this close to what we’re looking for, please consider applying.

How we hire

At Shopify, we put a lot of care and time into who we hire. We believe that in order to build the best products, we need to build high impact teams. Our recruitment process centres around what we call the Life Story interview, a conversational-style interview where we get to learn more about you.
Learn more about our hiring process 

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