Senior Partner Enablement Manager, EMEA (Remote, EMEA)

Job post summary
Location EMEA
Team Partnerships and Business Development

About the role

We are looking for a Senior Partner Enablement Manager with deep expertise in building, delivering and measuring success of partner enablement programs in a scalable way across the EMEA region. We are looking for someone who creates engaging experiences that make learning stick, thus creating shared tangible business impact for our Partners and Shopify.   

You will have the exciting responsibility to build out the partner enablement framework in the region providing partners with the right content and the proper tools to build, sell and market with us. 

You will have an understanding of our Agency Partners’ business models and support them in building the right skills to grow with Shopify. With your expertise in the learning craft, you understand the multiple approaches we need to consider and utilise. Learner centricity and partner experience is at the core of your thinking when you innovate, build and deliver. You will collaborate with stakeholders and team members to build best-in-class learning programs and strong learner communities within the user groups of our Agency Partners - they are an integral part of the Shopify Partner Program. You will be teaming with the global partner enablement functions and infuse the EMEA perspective as needed. 

Your responsibilities will include: 

  • You have an understanding of the platform and leverage the experts to serve our agency partners best on our products, best-practices, and our partner ecosystem and our wider partner eco system and solutions.

  • Understand the skill needs of our Agency Partners and deliver to them the content that helps them grow in a user centric approach to level-up Agency Partner performance.

  • Ensure there is a strong partner enablement piece to the GTM Strategy of any strategic projects. 

  • Being the conduit to the: 

    • Technical Enablement team and ensuring our partners are technically enabled on the product and how to build on the platform.

    • Partner Marketing team, and ensuring our partners are equipped to adopt any programs we deliver to them.

    • Product Marketing team, and ensuring our partners are selling & adopting the product Shopify offers.

  • Working closely with the Partner Managers to understand the impact and potentials to improve our enablement programs. 

Qualifications

  • 4+ years of experience working in or closely with sales enablement or partner enablement, marketing/program management, or product management

  • You can convincingly communicate the value added by your initiatives and programs internally and externally

  • Excellent project management and communication skills

  • Learner centricity and partner experience at the core of your way of working 

  • Think, build and deliver learning experiences holistically, end to end

  • Experience in gaining insights from data to iterate and improve

  • Growth mindset, excellence in execution and the spirit to innovate, build to scale.

  • Fluency in the development of accessible digital content and test digital assets for accessibility. 

  • Able to think independently and consider cross-functional and downstream impacts

  • Experience in working with partners or clients in Europe

  • Business fluency in English. Knowledge of German, French, Italian or Spanish is a bonus!

Closing date: Sunday, June 12th at 11:59PM CEST

Our belief is that a strong commitment to diversity & inclusion enables us to truly make commerce better for everyone. We encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities. Please take a look at our Sustainability Reports to learn more about Shopify’s commitments to our communities, and our planet.

At Shopify, we understand that experience comes in many forms. We’re dedicated to adding new perspectives to the team - so if your experience is this close to what we’re looking for, please consider applying.

How we hire

At Shopify, we put a lot of care and time into who we hire. We believe that in order to build the best products, we need to build high impact teams. Our recruitment process centres around what we call the Life Story interview, a conversational-style interview where we get to learn more about you.
Learn more about our hiring process 

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