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Senior Product Analyst


We’re looking for product analysts to work on our core products (Shopify Core, Shopify Merchant Services, Shopify POS and Shopify Mobile) to help drive informed business decisions at Shopify. 

You create narratives grounded in data on how our merchants are interacting with our platform and new features that we ship. You not only look at what has happened, but more importantly, what has changed in merchant behavior and then provide an Occam's razor style explanation. You are aware that you need to tailor your narrative depending on who your audience is.

You are scrappy in your execution but not in your thinking. You will be formulating hypotheses to drive usage/conversion, deploying A/B experiments, analysing results and drawing the right conclusions. You are partnering with Shopify product managers on a daily basis, and you are an advocate of using data to make better decisions. You are a self-starter but you also like to work closely with engineers, UI / UX’ers, designers and product people, and who can do both analysis work and will have some experience building software. This position is located out of our Toronto office. 

You will have a direct impact on the success of new features that Shopify ships and that excites you!

You'll need experience with:

  • Your super strength is building narratives around merchant behaviour at scale using data that you collect and analyze
  • Acting as a sparring partner to our product managers regarding the use of data in order to make informed product decisions
  • Planning, executing and analyzing A/B experiments
  • Automating recurring analysis requests

Some skills you probably have are:

  • 2+ years experience doing quantitative analysis preferably for an Internet-based company (ideally)
  • BA/BS in Math, Statistics, Economics / Business, Computer Science, or other quantitative field. Advanced degrees preferred but not required
  • Fluency in SQL and some development experience preferably in Python or Ruby
  • Solid understanding of statistical concepts such as multivariate analysis, type I / type II errors, effect sizes and linear regression

It'd be great if you also have experience with:

  • Running your own (Shopify) online store (hint: sign up for a free trial)
  • Analyzing large datasets using Redshift, Presto, Impala, Hive or Spark
  • Building dashboards using BI tools such as Tableau, Looker, or Periscope

If you’re interested in helping us shape the future of commerce, click the “Apply now” button to submit your application. Please address your cover letter to Diederik.

Experience comes in many forms, many skills are transferable, and passion goes a long way. If your experience is this close to what we’re looking for, consider applying. We know that diversity of thought makes for the best problem-solving and creative thinking, which is why we're dedicated to adding new perspectives to the team and encourage everyone to apply.

Apply now

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