Senior Product Lead, Search - SHOP (Remote)

Job post summary
Location Americas
Team Product Management

About the role

Shop is on a mission to change how we shop online. From the fastest checkout experience in Shop Pay to all-in-one order tracking and easy ways to find and shop local brands in app, Shop is making shopping better one step at a time for both shoppers and the merchants they buy from. Launched in 2020, Shop is already one of the top 5 apps in North America and we're just getting started.

The Shop team is looking for a Senior Product Lead to own Search, one of the core experiences within Shop. The Shop Search team is responsible for optimizing product and merchant discovery, making it possible for customers to find exactly what they’re looking for from a collection of millions of products.

What will you do?

  • You'll define long-term product strategy for Search in our Shop app and identify new problems and opportunities where Shop Search can be leveraged.
  • You’ll work closely with senior R&D counterparts (e.g. director of data and engineering, senior UX manager) to build and scale the team.
  • You'll motivate and influence senior leadership, key stakeholders, drive buy-in for your ideas, and tell exceptional stories around why and what we should build into Shop Search.
  • You’ll lead a team of product managers to execute with a high-performing (and growing) team of senior/staff level engineers, data scientists, UX, product marketers, legal and partner managers to create compelling technical patterns, design systems, and shared features.
  • You’ll help grow the product management team by hiring world-class product managers. 
  • You'll define success metrics for your product area, and drive alignment for all product efforts to those measures.
  • You'll lean on your leadership and collaboration skills as you work closely with senior leadership and peers across different product areas. 
  • Taking a player-coach role, you’ll support your team, hire and grow, and get your hands dirty in the craft of product management.

Qualifications

What do you bring?

  • You have both product management craft and people leadership experience. You are expected to not only develop your team but also further the craft of product management at Shopify. 
  • A proven history of success in product management roles. You are a Senior Product Manager and/or Product Lead currently owning or has owned a large scope of consumer-facing search/recommendations/discovery products and features. 
  • You own and set the overall long-term strategic vision of the product area.
  • You have deep domain knowledge of building consumer-facing search/discovery/recommendations products and are on top of the latest trends in the space.
  • You have a track record of shipping highly complex and impactful search products (e.g. discovery, recommendations/personalization, and/or ad targeting engines).
  • You have experience working closely with engineers, data scientists, UX (both leaders and ICs) to ship products and grow R&D teams. 
  • You have experience managing and growing product managers. You’ve been responsible for performance management, have navigated tough conversations with direct reports, and you feel comfortable supporting product managers to achieve their career goals.  
  • An entrepreneurial mindset. You must be comfortable rolling up your sleeves, thriving in ambiguity, and getting the work done.
  • A love of storytelling.
  • A genuine excitement for solving merchant problems and a strong sense of empathy for the merchant and their buyers.
  • Technical background - experience in engineering, data science, or an undergrad degree in a technical field. 

All your information will be kept confidential according to EEO guidelines.

Our belief is that a strong commitment to diversity & inclusion enables us to truly make commerce better for everyone. We encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities. Please take a look at our Sustainability Reports to learn more about Shopify’s commitments to our communities, and our planet.

At Shopify, we understand that experience comes in many forms. We’re dedicated to adding new perspectives to the team - so if your experience is this close to what we’re looking for, please consider applying.

How we hire

At Shopify, we put a lot of care and time into who we hire. We believe that in order to build the best products, we need to build high impact teams. Our recruitment process centres around what we call the Life Story interview, a conversational-style interview where we get to learn more about you.
Learn more about our hiring process 

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