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Senior Product Manager, Start

Job post summary
Specialty Product Management

About the role

At Shopify, we build products that help entrepreneurs around the world to start and grow their businesses. We’re the world’s fastest growing commerce platform and we have no plans of slowing down. To accelerate our mission to help make commerce better for everyone, we need a strong product manager to take Start’s products to the next level.

We believe that commerce is one of the most defining avenues for entrepreneurs to reach independence, but almost everything about online commerce favours already-large existing companies. This directly impacts the thousands of new hopeful entrepreneurs sign up for Shopify without much or any business experience. The Start product line exists to supercharge aspiring entrepreneurs' abilities to become successful with the best guidance, network, and motivation possible. We'll help our 1 million global merchants and also support new ones as we rapidly grow. Entrepreneurship is a hard but rewarding experience. We want to create more entrepreneurs and make it easier than ever to start a business. Come join us to do your life's best work!

The Role:

As Senior Product Manager on the Start product line, you have a special role in building the best experience for all entrepreneurs starting on Shopify. You are responsible for the overall product quality and are the owner of the product roadmap. You work together with UX, Data Science, Research, Marketing & Engineering to deliver the best products to help aspiring entrepreneurs to succeed in the world. 

You'll be doing things like:

  • Understanding and strategizing for unique problems in this space and needs of first time aspirational merchants & entrepreneurs, and defining a vision for products to make them successful
  • Defining and setting up metrics reviews, to accurately start measuring the outcomes we deem will make merchants successful.
  • Crafting the strategy, prioritizing and building brand new, foundational products and pricing strategies for these large and varied segment of merchants, who have unique needs
  • Ownership of product(s) from problem space to launch, and continuous maintenance with continuous iterations
  • Working closely with cross functional teams & stakeholders to iterate and deliver on complex interconnected products in the Shopify eco-system
  • Thinking strategically and enable the product team to help create roadmaps and enable execution

You'll need to have:

  • Relevant experience in owning and building customer facing web and mobile product experiences, at scale.
  • Success working in high performing product teams
  • Experience working & collaborating with a diverse set of peers and disciplines
  • Experience using both qualitative and quantitative data to inform your roadmaps, decision making and measuring the outcomes
  • Ability to make decisions quickly and enable the teams to make decisions, to enable faster learning and iteration

Please note this posting will close on December 13th at 5pm EST.

At Shopify, we are committed to building and fostering an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity and inclusion enables us to truly make commerce better for everyone. We strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities and/or people with intersectional identities.

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