Senior Sales Initiatives Lead

Job post summary
Location Toronto, Canada
(Non-remote)
Team Sales and Account Management

About the role

As Senior Sales Initiatives Lead, you will be responsible for building operational excellence in our Revenue processes to drive productivity, efficiency, and predictable revenue growth.   

About the role:

  • Build, support, and optimize sales processes such as prospect qualification, outbound prospecting, opportunity management, and key handoff points between teams.

  • Partner with senior sales leadership and Sales Coaches to inspect sales process quality and determine areas of improvement.

  • Proactively identify areas of concern, monitor overall process compliance across sales teams, and foster a culture of consistent process improvement.

  • Partner with global and regional sales enablement to train and enable teams across process changes.

  • Provide data attribution for our high-impact enablement programming.

  • Support the deployment of new sales technology and audit adoption of existing tools.

  • Centralize global sales process and technology requirements to help manage overall prioritization and align regional teams.

  • Partner with the Global Revenue Technology & Operations team to outline key requirements and priorities to streamline overall development in Salesforce, Marketo, and other third-party tools (Salesloft, Gong, ChiliPiper, Troops).

  • Support business case development and analysis of new sales technology.

  • Partner with Revenue, Sales Operations, and Business Operations teams to ensure processes and technology support key reporting requirements for financial and sales reporting.

  • Provide input to leadership in the development of sales compensation and incentive plans that drive associated revenue growth within segments.

  • Inform and educate key stakeholders and leaders from other teams (Product, Support, Growth, MSM etc.) of key sales processes.

  • Provide input in planning processes to align operational and technology requirements to key strategic Revenue initiatives.

  • Support sales metric development and reporting in partnership with Global Sales Operations.

  • Work cross-functionally with Marketing, Sales, and MS Operations teams to support development of an end-to-end business process focused on driving predictable revenue growth across the entire merchant lifecycle.

  • Identify and understand trends in the market to support continuous process innovation and best practice development.

Qualifications

Role Requirements:

  • 8+ years of Sales or Revenue/ Sales Operations work experience, preferably in SaaS-based or technology companies.

  • Ability to organize complex objectives into individual related tasks and measurable deliverables.

  • Ability to build strong relationships across a broad set of stakeholders including leadership and executive-level stakeholders.

  • Excellent organizational, analytical, and communication skills.

  • Experience in a fast, dynamic, and constantly-changing environment.

  • Great interpersonal skills and the ability to communicate across departments.

  • Experience with implementing and supporting Salesforce, Marketo, and other third-party tools including Salesoft, Gong, ChiliPiper, and Troops.

Closing date: Monday, December 20 at (11:59PM EDT).

Shopify is now permanently remote, and working towards a future that is digital by default. Learn more about what this can mean for you: https://www.shopify.com/careers/work-anywhere

Our belief is that a strong commitment to diversity & inclusion enables us to truly make commerce better for everyone. We encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities. Please take a look at our Sustainability Reports to learn more about Shopify’s commitments to our communities, and our planet: https://www.shopify.com/about/environment#SustainabilityReports

At Shopify, we understand that experience comes in many forms. We’re dedicated to adding new perspectives to the team - so if your experience is this close to what we’re looking for, please consider applying.

How we hire

At Shopify, we put a lot of care and time into who we hire. We believe that in order to build the best products, we need to build high impact teams. Our recruitment process centres around what we call the Life Story interview, a conversational-style interview where we get to learn more about you.
Learn more about our hiring process 

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