Software Engineering Manager, Growth (Remote, Americas)

Job post summary
Location Americas
Team Engineering and Development

About the role

Those seeking economic independence need more Shopify. The Growth Org plays a vital role in delivering on this vision by reaching entrepreneurs and helping them succeed in their ambitions. In fact, all of our work is evaluated through a singular lens that asks, “Are we enabling the most entrepreneurs to achieve economic independence?”. 

We're looking for strong, forward-thinking Software Engineering Managers to lead teams of Software Engineers driven by the question above. Software Engineers in the Growth Org build and iterate on product and internal systems to improve our customer activation, conversion, and retention. We build merchant-facing products to generate leads, and build tools and platforms which enable internal teams to identify, experiment, optimize and launch high-impact initiatives at scale. We work in a fast-paced environment and have the opportunity to work on both existing products and to build new products from the ground up. You can learn more in the video below. 

As with all engineering teams at Shopify, Software Engineers and their managers have a passion for solving complex problems with performant code. Our teams deploy new code many times a day, and our production scale is massive. We are ingesting hundreds of thousands of search results, and hundreds of millions of requests a day. A unique --and critical -- aspect of Growth Engineering is that your projects will directly impact active merchant growth — a critical success metric for Shopify, and a highly significant figure reported regularly during public quarterly reports. If you get excited by leading a team working on projects with end-to-end ownership from the backend to the front-end whose results drive highly-visible top-line company growth, then come join us!

    Qualifications

    What you'll do as a Software Engineering Manager in the Growth Org at Shopify:

    • Manage a team and help them prioritize, build, and ship the most impactful features to our merchants and community of developers
    • As a member of the product area leadership, build a composite roadmap that reflects the priorities in the different areas and continuously rebalance the teams to react to changes in the surrounding conditions
    • Work on problems with your team, roll up your sleeves, form an opinion and advocate for engineering-specific roadmap items
    • Work with product, UX and other disciplines to discover the best solutions for our merchants
    • Build your team, both through internal development and external hiring
    • Improve yourself as a leader by learning with and from other leaders across Shopify, Shopify's internal leadership development pathways, and through your own self-directed learning

    Experience and skills that are important for success in this role:

    • Proven team leadership skills - your management skills and technical depth allow you to develop and mentor others and build credibility with your team, while executing broader engineering strategies
    • Proven software development background in one of the disciplines listed above: Backend, Mobile, UX, or Web Development. You feel comfortable diving into the code and interacting with developers at all levels of seniority
    • Familiarity with distributed and highly available systems at scale
    • Persistence in exploring green fields and building something from scratch
    • Experience designing and developing APIs
    • Comfort working with senior stakeholders (Director level and up), both within and without R&D
    • Success in building and growing teams of engineers during your career
    • A commitment and drive for quality, technical excellence and results balanced with a creative mindsel

    Additional beneficial experience

    • Contributing to our community through code, documentation, mentoring, teaching, speaking, or organizing

    • Marketing technologies, SEM, SEO, ad tech, marketing funnels, growth loops

    We know that looking for a new role can be both exciting and time-consuming, and we truly appreciate your effort. Jane is an actual real live person (👋🏻) and is looking forward to learning more about you through your application. And remember, we want to know what you're really interested in building and why you want to build it at Shopify, so please give us as much detail on this as you'd like in the answers on the next page. 👍 📖

    Shopify is now permanently remote, and working towards a future that is digital by default. Learn more about what this can mean for you: https://www.shopify.com/careers/work-anywhere

    Our belief is that a strong commitment to diversity & inclusion enables us to truly make commerce better for everyone. We encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities. Please take a look at our Sustainability Reports to learn more about Shopify’s commitments to our communities, and our planet: https://www.shopify.com/about/environment#SustainabilityReports

    At Shopify, we understand that experience comes in many forms. We’re dedicated to adding new perspectives to the team - so if your experience is this close to what we’re looking for, please consider applying.
     

    #LI-DNI #LI-REMOTE

    How we hire

    At Shopify, we put a lot of care and time into who we hire. We believe that in order to build the best products, we need to build high impact teams. Our recruitment process centres around what we call the Life Story interview, a conversational-style interview where we get to learn more about you.
    Learn more about our hiring process 

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