Solutions Engineer (All Levels, North America, EST)

Job post summary
Location Canada
Team Sales and Account Management

About the role

As a Solutions Engineer, you’ll help clarify technical complexities and enable our sales and partners teams to demonstrate how high volume merchants can accelerate the growth of their business with Shopify Plus. 

  • Working to help vet and close deals from a technical requirements perspective for both our Enterprise Sales team and development partners/agencies

  • Engaging with enterprise clients through requirements discovery and strategic consulting sessions

  • Creating customized product demos and proof of concepts for use during on-site or virtual client demonstrations

  • Becoming an expert on Shopify’s application ecosystem and integrations

  • Aligning with product and RnD teams on future roadmaps and sharing feedback on released features and client trends

  • Mentoring and coaching the sales team on technical aspects of Shopify Plus

Qualifications

  • Experience in presales solutions engineering or consulting

  • Solid understanding of Cloud-based technologies and SaaS fundamentals

  • Deep understanding of technical strategy as it relates to operating and growing commerce businesses

  • Hands-on skills of Frontend Web development (HTML, JavaScript, CSS, Liquid)

  • Strong API knowledge (REST and GraphQL) for enterprise integrations.

  • Great troubleshooting and analytical skills combined with the desire to tackle challenges head-on

  • A great video conference presence with confidence handling executive-level conversations

Is some of this tech new to you? That’s OK! We know not everyone will come in fully familiar with this stack, and we provide support to learn on the job.

  • eCommerce experience and knowledge of latest trends (storefront implementation, omni-channel, supply chain, B2B)

  • Familiarity with version control systems (e.g., Github)

Posting will close May 13, 2021 at 11:59 PM EST.

Nick is looking forward to reading your application.

At Shopify, we are committed to building and fostering an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity and inclusion enables us to truly make commerce better for everyone. We strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities and/or people with intersectional identities.

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