Shopify customer support teams smiling

Customer Support

Get the freedom to solve real problems for real people and never stop learning.

Keep it real

It’s not just tech support, it’s people support. It won’t always be easy, but if you’re resourceful, ask questions, and enjoy having genuine human conversations, you may have just found your dream team.

Shopify engingeer psuedo coding

Remote and in control

Remote work opportunities with Shopify make it possible to be part of a growing tech company, without relocating. Do fulfilling work, make a real impact, and own your role.

Job postings for Customer Support
Position Team Location
Senior Lead, Incident Response Delivery (Remote, Americas) Customer Support Americas
Support Advisor (Remote, New Zealand) Customer Support ANZ
Senior Support Specialist, Merchant Advocacy (Remote, Canada) Customer Support Americas
Bilingual Customer Service Specialist - Fluent in Spanish (Remote, Ireland) Customer Support EMEA
Bilingual Customer Service Specialist - Fluent in Dutch (Remote, Ireland) Customer Support Ireland
Bilingual Customer Service Specialist - Fluent in Dutch (Remote, Ireland) Customer Support EMEA
Bilingual Customer Service Specialist - Fluent in Dutch (Remote, Eastern Canada) Customer Support Americas
Bilingual Customer Service Specialist - Fluent in Italian (Remote, Ireland) Customer Support EMEA
Junior Support Advisor Customer Support Americas
Bilingual Customer Service Specialist - Fluent in Japanese (Remote, Sapporo, Japan) Customer Support Asia
Bilingual Customer Service Specialist - Fluent in Japanese (Remote, Okinawa, Japan) Customer Support Asia
Bilingual Customer Service Specialist - Fluent in Japanese (Remote, Fukuoka, Japan) Customer Support Asia
Bilingual Customer Service Specialist - Fluent in Chinese (Mandarin/Simplified) (Remote, Ireland) Customer Support EMEA
Customer Service Specialist (Remote, Singapore) Customer Support Asia
Bilingual Customer Service Specialist - Fluent in Chinese (Mandarin) (Remote, Singapore) Customer Support Asia
Bilingual Customer Service Team Lead - Fluent in Chinese (Mandarin) (Remote, Singapore) Customer Support Asia
Bilingual Customer Service Team Lead - Fluent in Japanese (Remote, Singapore) Customer Support Asia
Bilingual Customer Service Specialist - Fluent in Japanese (Remote, Singapore) Customer Support Asia
Bilingual Customer Service Specialist - Fluent in Danish (Remote, Western Canada) Customer Support Canada
Bilingual Customer Service Specialist - Fluent in Danish (Remote, Eastern Canada) Customer Support Americas
Overnight Bilingual Customer Service Specialist - Fluent in Chinese (Simplified & Mandarin) (Remote, Eastern Canada) Customer Support Americas
Bilingual Customer Service Specialist - Fluent in Danish (Remote, Ireland) Customer Support Ireland
Bilingual Customer Service Specialist - Fluent in Japanese (Remote, Japan) Customer Support Asia
Overnight Bilingual Customer Service Specialist - Fluent in Japanese (Remote, Eastern Canada) Customer Support Americas
Overnight Bilingual Customer Service Specialist - Fluent in Japanese (Remote, Western Canada) Customer Support Canada
Overnight Bilingual Customer Service Specialist - Fluent in Chinese (Simplified & Mandarin) (Remote, Western Canada) Customer Support Americas
Bilingual Customer Service Specialist - Fluent in Chinese (Mandarin) (Remote, New Zealand) Customer Support New Zealand
Bilingual Customer Service Specialist - Fluent in German (Remote, Ireland) Customer Support EMEA
Bilingual Customer Service Specialist - Fluent in German (Remote, Ireland) Customer Support Ireland
Senior Support Specialist - Incident Communications Customer Support Americas
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