Support
Be yourself, grow your skills, and solve meaningful problems to help empower entrepreneurs around the world.
Jump to open roles in SupportKeep it real
It’s not just tech support, it’s people support. It won’t always be easy, but if you’re resourceful, ask questions, and enjoy having genuine human conversations, you may have just found your dream team.
“Shopify attracts individuals from all different backgrounds who come together with one common goal.”
Fernanda Publio — Shopify Guru: Support
Remote and in control
Remote work opportunities with Shopify make it possible to be part of a growing tech company, without relocating. Do fulfilling work, make a real impact, and own your role.
| Position | Team | Region |
|---|---|---|
| Incident Communication Specialist - BC | Customer Support | Americas - Canada |
| Customer Success Representative | Customer Support | ANZ, New Zealand |
| Senior Customer Success Lead (Expression of Interest) | Customer Support | Americas - Canada |
| Incident Communication Specialist - Ireland | Customer Support | EMEA, Europe |
| Customer Success Representative (Fluent in Italian) | Customer Support | Ireland |
| Senior Customer Success Lead | Customer Support | ANZ, New Zealand |
| Team Lead, Customer Support (Expression of Interest) | Customer Support | Americas - Canada |
| Technical Merchant Support Team Lead | Customer Support | Americas, Canada, Europe |