Shopify customer support teams smiling

Customer Support

Get the freedom to solve real problems for real people and never stop learning.

Keep it real

It’s not just tech support, it’s people support. It won’t always be easy, but if you’re resourceful, ask questions, and enjoy having genuine human conversations, you may have just found your dream team.

Shopify engingeer psuedo coding

Remote and in control

Remote work opportunities with Shopify make it possible to be part of a growing tech company, without relocating. Do fulfilling work, make a real impact, and own your role.

Explore roles in Customer Support

Job postings for Customer Support
Position Team Location
Support Advisor (Remote, New Zealand) Customer Support ANZ
Bilingual Customer Service Specialist - Fluent in Dutch (Remote, Ireland) Customer Support Ireland
Bilingual Customer Service Specialist - Fluent in Dutch (Remote, Ireland) Customer Support EMEA
Bilingual Customer Service Specialist - Fluent in Japanese (Remote, Sapporo, Japan) Customer Support Asia
Bilingual Customer Service Specialist - Fluent in Japanese (Remote, Okinawa, Japan) Customer Support Asia
Bilingual Customer Service Specialist - Fluent in Japanese (Remote, Fukuoka, Japan) Customer Support Asia
Bilingual Customer Service Specialist - Fluent in Chinese (Mandarin) (Remote, Singapore) Customer Support Asia
Bilingual Customer Service Team Lead - Fluent in Japanese (Remote, Singapore) Customer Support Asia
Bilingual Customer Service Specialist - Fluent in Danish (Remote, Western Canada) Customer Support Canada
Bilingual Customer Service Specialist - Fluent in Danish (Remote, Eastern Canada) Customer Support Americas
Bilingual Customer Service Specialist - Fluent in Danish (Remote, Ireland) Customer Support Ireland
Bilingual Customer Service Specialist - Fluent in Japanese (Remote, Japan) Customer Support Asia
Overnight Bilingual Customer Service Specialist - Fluent in Japanese (Remote, Eastern Canada) Customer Support Americas
Bilingual Customer Service Specialist - Fluent in German (Remote, Ireland) Customer Support EMEA
Bilingual Customer Service Specialist - Fluent in French (Remote, Eastern Canada) Customer Support Americas
Bilingual Customer Service Specialist - Fluent in Chinese (Simplified & Mandarin) (Remote, Western Canada) Customer Support Americas
Bilingual Customer Service Specialist - Fluent in German (Remote, Ireland) Customer Support EMEA
Support Advisor (Remote, Melbourne, Australia) Customer Support ANZ
Support Advisor (Remote, Brisbane, Australia) Customer Support ANZ
Bilingual Customer Service Specialist - Fluent in Chinese (Mandarin) (Remote, Brisbane, Australia) Customer Support ANZ
Bilingual Customer Service Specialist - Fluent in Japanese (Remote, Brisbane, Australia) Customer Support ANZ
Bilingual Customer Service Specialist - Fluent in Japanese (Remote, Melbourne, Australia) Customer Support ANZ
Bilingual Customer Service Specialist - Fluent in Chinese (Mandarin) (Remote, Melbourne, Australia) Customer Support ANZ
Bilingual Customer Service Team Lead - Fluent in Chinese (Mandarin) (Remote, Melbourne, Australia) Customer Support Melbourne, Australia
(Non-remote)
Bilingual Customer Service Team Lead - Fluent in Japanese (Remote, Melbourne, Australia) Customer Support Melbourne, Australia
(Non-remote)
Senior Lead, Customer Service (Remote, Japan) Customer Support Asia
Bilingual Customer Service Team Lead - Fluent in Japanese (Remote, Brisbane, Australia) Customer Support Brisbane, Australia
(Non-remote)
Bilingual Customer Service Team Lead - Fluent in Chinese (Mandarin) (Remote, Brisbane, Australia) Customer Support Brisbane, Australia
(Non-remote)
Overnight Bilingual Customer Service Specialist - Fluent in Japanese (Remote, Western Canada) Customer Support Canada
Bilingual Customer Service Specialist - Fluent in Portuguese (Brazil) (Remote, Eastern Canada) Customer Support Americas
Customer Service Team Lead - (Remote, Singapore) Customer Support Asia
Team Lead - Customer Support (Remote, Brisbane, Australia) Customer Support Brisbane, Australia
(Non-remote)
Team Lead - Customer Support (Remote, Melbourne, Australia) Customer Support Melbourne, Australia
(Non-remote)
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