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Technical Partner Manager - China

Job post summary
Specialty Business Development

About the role

Shopify China team is starting out. We are looking for someone to join our team with the aim of increasing Shopify's in-market presence by developing and executing a strategy to grow and foster our technology partnership program in China. Shopify's technology partners play a vital role in enabling our merchants to be successful. 

Shopify's brand is new here, so you will need to work closely with in-country community to build awareness, educate and recruit for our Shopify Partner Program. You will need to be product-minded and have strong technical skills to train new and support existing partners including: web designers, development agencies and app developers.

What you’ll be working on:

  • Building a strategy to make Shopify the best platform for developers to build on top of to support our merchants
  • Managing relationships with our top existing agency and app partners, providing them with education, feedback and tools to grow their businesses
  • Creating awareness for the Shopify Partner Program within the developer community both online and offline: speaking at conferences, hosting workshops, facilitating partner training, webinars, Shopify blog
  • Setting community goals and managing a budget
  • Aligning with both our local and global technology partners to understand merchant challenges and localization needs
  • Communicating and aligning internally with other Product teams at to ensure continuity and provide insights with respect to Shopify’s global developer tools and programs
  • Monitoring emerging tech and new commerce experiences while proactively seeking out partnerships that can bring those experiences to our merchants
  • Ensuring integrations and app-related merchant support are owned and managed by technology partners, consistent with Shopify’s global standard

You'll need to have:

  • Native level Chinese with high English fluency, comfortable presenting in front of groups (share link to past work if available)
  • A passion to grow Shopify and thrive as an industry leader
  • Strong understanding of the Chinese e-commerce or retail landscape (e.g. retail, payments, logistics, agency)
  • High degree of user empathy and curiosity. An good understanding of user journeys and how to discover paths for improvement
  • Experience in technical partner management, channel partnerships, or business development either in an agency or product company
  • Comfort with analytics, making data-informed decisions, and a capability of performing basic data analysis
  • Technical skills and story API knowledge
  • Collaboration skills (this is a team sport!), and adaptability to a rapidly growing, constantly changing environment
  • Ability to travel for work - both in your home country and occasionally to Shopify’s main offices located  in Canada or other Shopify office in APAC region.

It'd be nice if you had:

  • An entrepreneurial background or and have participated in the launch of a business
  • Experience working in a Software-as-a-Service business
  • Product manager experience

We know that applying to a new role takes a lot of work and we truly value your time. We are looking forward to reading your application!

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