20 search results for “Herbert Lui”

10 Best Omni-Channel Retailers and What You Can Learn From Them

10 Best Omni-Channel Retailers and What You Can Learn From Them

In an age where startups and corporations are both trying to position themselves as omni-channel retailers, there are plenty of insights to draw from across the board.

These best practices and pieces of advice from all sorts of companies, as well as high points and mistakes, serve not as an instruction manual but as a set of sign posts. 

Read more to learn how Bonobos, Warby Parker, Staples, Nordstrom, Crate & Barrel, and more execute on omnichannel.

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5 Things to Do the Moment You Upgrade to Shopify Plus

5 Things to Do the Moment You Upgrade to Shopify Plus

You’re already on the world’s most powerful ecommerce platform for rapid growth … but you might not be using it to its full potential. 

That’s why, today, we wanted to get into the details and share five things you should — or should have done the moment you upgraded to Shopify Plus. 

Whether you recently upgraded or have been on Shopify Plus for months (maybe even years) … it’s time to make sure you’re not missing out the best of the best. 

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Best Fashion Ecommerce Sites and What to Learn From Them

Best Fashion Ecommerce Sites and What to Learn From Them

Fashion Ecommerce Sites: 10 of the Best and What to Learn From Them

In the business of fashion, the top 20% of companies create 100% of the economic profit. 

That means gaining experience firsthand often comes at a potentially catastrophic price: failure. 

Today, we’re looking at ten of the best online fashion stores — those dominating the game — learn from their experiences, failures, successes, and strategies … 

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Dissecting Nike's Omni-Channel Experience

Dissecting Nike's Omni-Channel Experience

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These days, Nike is one of the world's largest brands. But decades ago, this journey started with one man selling Onitsuka sneakers out the back of a Plymouth. After rapidly mastering the traditional channels of commerce, Nike is now in the middle of mastering the fourth wave of commerce — trying to provide each of its visitors, buyers, and customers with an elevated experience across all channels. Here's how they're doing it, and what you can learn from them.

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Global Ecommerce Markets Will Reach $4 Trillion By 2020. Are You In?

Global Ecommerce Markets Will Reach $4 Trillion By 2020. Are You In?

Global Ecommerce Markets Will Reach 4 Trillion By 2020. Are You In?

The global ecommerce market is predicted to reach over $4 trillion by 2020. 

More staggering still … 

Spurred on by the development of emerging markets, the total global flow of goods, services, and finance will hit $85 trillion by 2025. 

Will you take the leap? Is your business ready to go to ride the fourth way of ecommerce by expanding into the global market? 

The future of your company may just depend on it … 

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How to Earn and Showcase Credibility in Ecommerce (Because It Can’t be Bought)

How to Earn and Showcase Credibility in Ecommerce (Because It Can’t be Bought)

Why Credibility Matters & How to Earn It (Because It Can't be Bought)

There’s a reason Google’s Business pages averages 158.3 million unique monthly visitors a month and Yelp brings in 145 million.

It’s the same reason Angie’s List, Trip Advisor, and even old-school organizations like The Better Business Bureau rack up an additional 39.9 million.

In a world of gimmicks, half-truths, and fraud … credibility matters.

But, how are new visitors supposed to know you’re one of the “good guys”?

Credibility online can seem vague and daunting.

That’s why today, we’re taking a practical look at the one thing vital to your ecommerce success … you can’t buy.

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How to Grow a Multi-Million Dollar Ecommerce Business: 10 Keys Direct from a CEO Who Did & 28 Resources to Dig Even Deeper

How to Grow a Multi-Million Dollar Ecommerce Business: 10 Keys Direct from a CEO Who Did & 28 Resources to Dig Even Deeper

How to Grow a Multi-Million Dollar Ecommerce Business: 10 Keys Direct from a CEO Who Did & 28 Resources to Dig Even Deeper

“Build up your talent, build up your brand, be consistent with your brand image, don’t try to make quick cash because that’ll never work. Put your head down and get to work. There’s really no other excuse.” 

Those were the words Griffin Thall — co-founder and CEO of the multi-million dollar ecommerce empire Pura Vida — used to close his recent AMA with Shopify Plus. 

Just in case you missed it, we’ve pulled together 10 keys along with 28 resources for you to dig even deeper into topics like …

Social media strategies, Pura Vida’s biggest marketing wins, their biggest marketing losses, and how a multi-million dollar company — led by a Forbes 30 Under 30 winner — operates on a daily basis.

You can even watch a replay of the entire AMA itself …

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How to Overcome the Challenges of Ecommerce Logistics at Scale

How to Overcome the Challenges of Ecommerce Logistics at Scale

How to Overcome the Challenges of Ecommerce Logistics at Scale

Unless you have the bandwidth to focus on logistics, this essential service can be a painful and potentially fatal drain on your team’s resources. 

In a recent live event, DHL eCommerce Vice President Strategy and Product Management Craig Morris shared his insights on logistics, operations, and strategy. 

You can still watch the full webinar here, but just in case you’d like a distilled recap … 

 

 

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How to Reduce Fears and Bring Clarity to the Checkout

How to Reduce Fears and Bring Clarity to the Checkout

According to Ultrascan, $12.7 billion was lost to Nigerian prince scams in 2013. While that number sounds a little high to me, that’s not a good sign even if the truth is a fraction of that size. While Moe falling for a variant of the Nigerian prince scam on The Simpsons makes for entertaining TV, fraud is anything but a joke.

This type of deception causes trouble for ecommerce. Business Insider reports that fraud cost ecommerce retailers $32 billion in 2014. Moreover, estimates say U.S. retailers lost 1.3% of all revenue due to fraud in 2015 — which is more than double the 2014 rate.

Sometimes, it’s not an actual scam — but the final product falls so short of the promise it’s just as unfair as comparing a Big Mac in a commercial to the one you get at a restaurant.

It's not hard to understand why visitors might be on guard when they shop at your store. Here are some of your visitors' fears as they're about to check out of your store and what you can do to make the customer journey smoother.

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Increasing Profits with Digital Products: How the World’s Biggest Ecommerce Site Doesn't Make Its Money Selling ‘Things’

Increasing Profits with Digital Products: How the World’s Biggest Ecommerce Site Doesn't Make Its Money Selling ‘Things’

If you’re reading this ... congratulations: your core products are successful.

Probably even wildly so.

Unfortunately, visitors are expecting more — free shipping, lower prices, and exciting retention programs just being the tip of the iceberg.

You’re left scratching your head:

How the hell am I going to pay for all this?!

The answer lies in how Amazon - the world’s biggest online retailer - actually makes its money.

It's probably not what you expect, and it may surprise you that you can do something similar.

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