chapter 5

Setting Up On-Demand Delivery for Your Shopify Store


Uber and Postmates are constantly expanding on-demand delivery in order to better serve Shopify merchants everywhere. As of Fall 2016, Uber and Postmates service the following cities:


 New York         Chicago        San Francisco 


Atlanta Austin Baltimore Boston
Charlotte Chicago Columbus Dallas
Denver East Bay Houston Jersey City
Kansas City Las Vegas Long Beach Los Angeles
Miami Milwaukee Minneapolis Nashville
New York City Oklahoma City    Orange County    Palm Springs
Philadelphia Phoenix Pittsburgh Portland
Raleigh Sacramento San Antonio San Francisco
Seattle SF Peninsula St. Louis Virginia Beach   
Washington DC         


If your city isn’t listed here, check the Postmates and UberRUSH websites for updates.

Beyond simply your location, there are a few things you need before getting started:

  • Monthly Shopify plan
  • A store with at least one product
  • Shipping zones setup
  • Shipping address within on-demand delivery zones

Activation and Configuring Settings

In your Shopify admin, go to Settings and click Shipping. In here you’ll see Postmates and UberRUSH activation steps. Follow the instructions, understand the terms and manage the settings. You’ll be able to select a variety of settings including same-day shipping or two-day, as well as time constraints (ie. purchases made before 1pm). If you're ready, you can activate on-demand delivery now.

Scheduling a Delivery

Once an order has been made, open it up and navigate to Fulfillment. Here you’ll have the option to request an on-demand delivery pickup. Review the details and click Request Pickup. It’s that easy.

For more detailed, step-by-step instructions, use Shopify’s Help Center that will walk you through everything you need to know.


Product delivery is the closest an ecommerce business comes to interacting with its customers in the real world; it’s an important experience that has to be considered. On-demand delivery has the ability to greatly improve your customer’s experience and enhance the way they think about your brand. No matter how large your big-box competitors are, you have an opportunity to level the playing field.

Start your free 14-day trial today!