Drive Business with Curbside Pickup

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Course content (28 lessons)

With local pickup, your customers can skip the shipping rates and pick up online orders in-store, curbside, or from other locations that you choose. You can fulfill pickup orders in your Shopify admin, through the mobile app, or with Shopify POS Pro.

Any location associated with your online store, which is visible in Location settings, can be turned into a pickup location, and you can easily customize pickup instructions per location.

When you’ve prepared an order for pickup, your customer is instantly notified and sent pickup instructions via email. You can also print a packing slip to include with your order.

Now available, except among business owners:

with more than 19 locations
who are not using multi location inventory
on single shipping origin
using Plus custom checkout

Resources:

Help center on local pickup for online orders

So first maybe let’s talk about curbside pickup, because it’s been mentioned a few times today. And you know, we’ve been working on this, especially more recently because we’ve been seeing some interesting data, right that’s showing more and more merchants are actually opting into this. And then more and more consumers are opting into this as well, right?
You bet. You bet. So looking at the data, we are looking at mid-March to end of April, so that six week span, and we compared it to the previous six weeks and local orders were up 176 percent. It’s mindblowing. It’s awesome to see, you know, that local support. It’s also a testament to say it’s a quick and sure way to actually get your order in a timely fashion as you know, there have been delays recently in the past.
Yeah, absolutely I know when I’m buying online oftentimes I’m wondering, how long will it actually take. Whereas from my local merchants I kind of feel that there’s a very good chance that, you know, it happens probably within 24 hours, right?
So we’ve been working on two exciting things. You already hinted at one of them. So curbside pickup; curbside pickup is, part of it is already live. So right now in your shipping settings for any store owner globally that has less than 20 locations you can already enable local pickup. So you can add your own instructions.
But what’s awesome in coming up the next few weeks is more functionality. So like the ability for the consumer to tell you when they would like to schedule their pickup. There’s also coming the feature that they can let you know as soon as they arrive outside that they can send you a ping, "ready to pick up my order." So there’s minimal waiting involved. And of course, it just helps with physical distancing and making that experience so more seamless.
That’s amazing. OK. You said it’s already available right now. It’s under shipping settings and you can configure it for different stores or different locations. How does that work?
Exactly. So the local pickup setting is live. But all the extra bells and whistles like the scheduling, it’s coming soon. So keep an eye out, it’ll be in the next few weeks.

Build an online store for your business with your new skills.

Shopify has everything you need to start selling, all in one place.

Start Shopify free trial

Start your Shopify free trial, no credit card required.

<h1>Build an online store for your business with your new skills.</h1><p>Shopify has everything you need to start selling, all in one place.</p>

Drive Business with Curbside Pickup

Course content (28 lessons)

Introduction

01 |Money

02 |Fast, Simplified Ways to Sell Online

03 |Make Major Moves in Marketing and Sales

04 |Expanding Your Options Through Back Office

05 |Ship Your Orders Faster for Less

06 |Boosting Performance for Your Store

Resources:

Build an online store for your business with your new skills.