The Best in Commerce Joins the Best in Enterprise: Shopify Launches Global ERP Program

October 14, 2021

Microsoft, Oracle NetSuite, Infor, Acumatica, and Brightpearl partner with Shopify to help high-volume merchants connect ERP systems with commerce capabilities

The ability to be nimble in the face of change can make or break a business. This is especially true for large-scale, high-volume retail businesses that have needed to radically transform their operations, at the same rapid pace of global evolution, to best serve their customers. To remain resilient and prepare for the future of commerce, leaders of growing businesses need real-time insights from connected data to adapt faster, work smarter, and perform better. 

That’s why we’re launching the Shopify Global ERP Program, which allows select Enterprise Resource Planning (ERP) partners to build direct integrations into the Shopify App Store. For the first time, Shopify is directly partnering with leading ERP providers globally, including Microsoft Dynamics 365 Business Central, Oracle NetSuite, Infor, Acumatica, and Brightpearl, with more to come in the future. 

More than 10,000 merchants use Shopify Plus to manage their volume and complexity. These include companies that started and scaled on Shopify, such as Allbirds and Gymshark, in addition to longstanding brands like Heinz, Schwinn, and Lord & Taylor. Now, Shopify’s Global ERP Program will give them a centralized system that connects their commerce platform to key business data like financials and inventory so they can optimize operations and processes. 

“At Shopify, we support businesses during all stages of their journeys, from first sale to full scale. Regardless of their size, maturity or complexity, merchants can thrive and grow with confidence on Shopify,” said Mark Bergen, Vice President, Shopify. “With the launch of the Global ERP Program, we’re demonstrating our investment in supporting our enterprise merchants. We’re excited to partner with Microsoft, NetSuite, Infor, Acumatica, and Brightpearl to bring together the best in commerce with the best in ERP. Together, we’re driving a reinvention of enterprise commerce by giving our merchants the power to manage the complexity of their business operations at scale.”

“Joining forces with Shopify to integrate Microsoft Dynamics 365 Business Central will help more merchants deliver great experiences to their customers by seamlessly linking commerce and ERP,” said Charles Lamanna, Corporate Vice President, Microsoft Business Applications and Platform. “At a time when merchants need to harness data everywhere to transform the shopping experience, we’re excited to connect data between ERP and commerce. Innovation begins with data-fueled insights and more connected operations will help merchants take the industry into the future.”

Through the Global ERP Program, merchants can now access a suite of certified apps directly integrated with Shopify, without needing to rely on third-party implementations to connect their ERP to Shopify. As an extension of the Shopify Plus Certified App Partner Program, the Global ERP Program provides partners with support from the Shopify Partner Solutions Engineering Team in building their apps, while also giving merchants confidence that their apps meet a high standard of performance and user experience.

By activating apps through the Global ERP Program, merchants unlock:

  • Seamless connections between workflows, leading to data-informed decision-making. Apps within the Global ERP Program connect directly to merchants’ ERP accounts. By integrating their ERP systems with their commerce operations, merchants get accurate, up-to-date data on their inventory, products, orders, and customer information. This is vital when making critical decisions for their businesses and providing their customers with positive commerce experiences.
  • The power to control their data. By installing apps that are certified and recognized by the Global ERP Program, merchants can ensure proprietary data will seamlessly and securely flow directly between their Shopify admin and their ERP, without the need to connect with a third-party.
  • The ability to save time and money. By integrating directly with certified ERP partners, merchants can avoid the time-consuming and expensive process of managing customized implementations. With less applications needed to run their businesses, merchants can introduce more automation, making their operations more efficient. 

“Connecting our ERP, Microsoft Dynamics 365 Business Central, with our Shopify storefront will be a gamechanger for our business. With the rapid pace of change in our industry over the past year, it’s now more critical than ever for us to have deep, accurate, and immediate insights on all areas across our organization,” said David Morgan, Senior Director of Ecommerce, J.Lindeberg. “We’re excited about connecting our ERP with Shopify to optimize our data-driven decision making for the benefit of our business and our customers.”

Merchants can connect their ERP solutions for NetSuite, Infor, Acumatica, and Brightpearl to their Shopify stores here. The new Microsoft Dynamics 365 Business Central integration will be available in early 2022.

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