About the event

The Commerce Trends Digital Briefing covers the top trends affecting brands in Australia and New Zealand in 2023. This event will focus on cookieless marketing and brand collaborations, social commerce, and redefining the retail customer experience.

Get tips from our panel of experts and ask your own questions during the Q&A.

Key takeaways

  • Why macroeconomic events are affecting the way we shop, sell, and ship
  • How brands can get in front of the people most likely to buy—without third-party cookies
  • What steps you can take to become more agile and ready to face the unexpected

Meet the speakers

ANZ Speaker - Kathryn

Kathryn Stavropoulos

Senior Merchant Success Manager,


Kathryn provides strategic guidance to Shopify Plus merchants on getting the most out of the platform and working toward their growth and operational goals. Her almost 10 years of experience in digital marketing and ecommerce spans the beauty, homewares, and fashion industries in Australia, the United Kingdom, and the EU. After leading teams at an established beauty retailer and digital agency, she is an expert in omnichannel customer experience and all things acquisition, conversion, and retention.

ANZ Speaker -James

James Johnson

Director of Technology Services and Enterprise Accounts APAC,


James brings 20 years of global retail and commerce experience as a practitioner at Michael Hill, Colorado Group, and Virgin, a consultant for EY, and a technologist with Demandware, Salesforce, and Shopify. He uniquely understands the challenges that retailers and independent businesses face, and helps them meet their customers’ needs through sharing insights, experiences, best practices, and stories.

ANZ Speaker - Julie

Julie Mathers


Snuggle Hunny

A seasoned retailer and entrepreneur, Julie held senior leadership roles at Woolworths, Coles, and APG & Co before founding Flora & Fauna in 2014, Australia’s largest eco store. Flora & Fauna grew quickly and was listed in the Deloitte Tech Fast 50 in 2020 and 2021. Flora & Fauna was also named Most Sustainable Retailer at the Power Retail 2020 and 2021 Awards, Best Small Online Retailer at the 2018 ORIAs, and Telstra Small Business of the Year for NSW in 2018. In 2021 she sold Flora & Fauna to BWX and acquired Snuggle Hunny in 2022, where she serves as CEO. She was named Number 1 in the 2021 and 2019 "Top 50 People in Australian eCommerce," and Industry Person of the Year in 2022 for the Online Retail Industry Awards and the Retail Global Awards. Julie sits on the board of the National Retail Association.

ANZ Speaker - Drew

Drew Mansur



Drew Mansur is the co-founder and head of growth at TileCloud, Australia’s leading online tile store. He graduated from the University of New South Wales with a degree in construction management. From there, he co-founded a commercial tiling business, which led to the start of TileCloud. As a serial renovator, his personal experience and practical understanding of renovators’ needs inspired him to create an ecommerce-based solution for buying tiles.

Watch on your own time

Your on-demand recording of the 60-minute event is ready when you are, with closed captioning available in English.

Watch on-demand

Commerce Trends 2023 FAQ

Commerce Trends explores where the commerce industry is, where it's going, and how leading brands are pivoting to keep up. Research was gathered from 900 business leaders, as well as proprietary Shopify data and interviews with two dozen industry leaders, investors, and subject matter experts. Read the report to learn about key trends in supply chain, money, marketing, ecommerce, and retail.