The Future of Commerce Trends Briefing Americas

In this 60-minute event you’ll learn about the biggest commerce trends around the globe, their impact in the Americas, and how your business should respond in the next 12 months. Hear it live from the experts at Doe Lashes and Shopify.

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About the event

This Future of Commerce webinar dives deep into the top trends in ecommerce, retail, and shipping and logistics affecting your region.

Join our expert panel for a discussion on how your brand can capitalize on everything from customer loyalty to omnichannel commerce.

Plus, get a chance to ask your own questions during our live Q&A.

Key takeaways

  • How radical changes in consumer behavior are affecting the way we shop, sell, and ship
  • Why rising customer acquisition costs are forcing brands to prioritize long-term customer relationships
  • Practical steps you can take to turn ecommerce, retail, and shipping trends into opportunities for your business

Meet the speakers

Speaker - headshot - Ritu

Ritu Khanna

Managing Director, North America,


Ritu has a long history of building products and commercial organizations in the technology space. As Managing Director for North America, she is responsible for empowering the growth of merchants within Shopify’s largest region.

Speaker - headshot - Tobi

Tobi Oluwole

Team Lead - Merchant Support Solutions,


Tobi is a Nigerian entrepreneur based in Ottawa Canada. During the day he is a Team Lead for Merchant Support Solutions with Shopify Plus. Outside of work he is a founder of 3Skills—a company whose mission is to create the world’s most employable candidates. Tobi loves three things unconditionally: His family, soccer, and Teslas.

Speaker - headshot - Jason

Jason Wong

CEO and Founder,

Doe Lashes

Jason is a serial entrepreneur. In the past 8 years, he has built a portfolio of ecommerce brands that span across beauty, food and beverages, home decor, and apparel. Renowned for his approach to brand marketing and framework to bootstrap consumer brands, Jason teaches his program at Shopify and regularly speaks at universities across the country.

Speaker - headshot - Clare Morrison

Clare Morrison

Senior Content Marketing Manager,


Clare is a seasoned content marketer, with experience across two continents and more than a dozen tech companies. At Shopify, she builds content that helps merchants and partners make better business decisions.

Hear from the experts

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The Future of Commerce brings together expert interviews, data analysis, and a global business and consumer survey to reveal what the past two years have taught us about ecommerce, retail, and shipping and logistics—and what’s to come next. Read the report to discover the trends shaping the year ahead, and recommendations to help your brand succeed.

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