We're disrupting the way snack foods are made by producing premium organic raw superfood products with a focus on quality, flavour and nutrition. We created 5 flavours of our Raw Superfood Bars and we manufacture our range in Sydney, Australia.
How did you earn your first sales? Which channels are now generating the most traffic and sales for you?
We began selling directly to Retailers, from Cafe's to Health Food Stores. Since using Shopify we have been able to reach more customers who live in remote regions of Australia. Online sales have been an amazing add on to our Retail channels.
Tell us about the back-end of your business. What tools and apps do you use to run your store? How do you handle shipping and fulfillment?
We have been using Stitch Labs for sometime now to manage our Stock Inventory, Invoicing, Payments and Fulfilment for all orders we receive online and wholesale.
The integration with Shopify has been excellent, both eWay and PayPal Payment Gateways has functioned fantastically. We have also used YotPo for after sales customer product reviews and the service and new features keep getting better.
What are your top recommendations for new ecommerce entrepreneurs?
We recommend you only use Mobile Responsive templates as most website views and sales come from mobile devices today. Always test the website you created with a phone and tablet to make sure the content gives the best user experience possible.
We also recommend keeping your website impactful, less words are best but make your message stand out. Keep the amount of pages to the minimum too, there's nothing worse than having 20 + page clicks on a website, it's just not necessary in most websites today.