Plus partner
The Working Party
Accepting new clients
4.9
(27)
Partner since January 2012
Contact information
Primary location
Hawthorn, Australia
Supported locations
Australia, New Zealand
Languages
English
About
Business description
We are the design, development and strategy partner for retailers seeking exceptional eCommerce. APAC's pioneering Shopify Plus agency, our focus on brand and performance is why JB Hi-Fi, KOOKAÏ and Lovisa, choose us for long-term, sustainable growth.
Specialized services
Contact for pricing
Description: Our design and development team provide an exceptional service. It begins with our highly-collaborative discovery, where we go deep to determine roadmap. We then design the website to achieve the balance of brand store and commercial considerations. We then create your design as an Online Store 2.0 or headless storefront, achieving better conversion, storytelling and performance.
Contact for pricing
Description: Our store migration service uses a proven process that captures data, content, SEO and Shopify training. We have demonstrated ability to launch a new Shopify Plus store with no downtime, no negative SEO impacts and very happy eCommerce teams.
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Description: Our team of experts create custom apps and integrations to provide additional functionality to Shopify Plus stores, integration with other business systems or automation of tasks. This type of work can unlock new trading opportunities, guarantees data integrity and removes busywork from eCommerce teams.
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Description: We achieve impressive, measurable results improving site performance and speed for our clients. Our service audits how pages load and what is loaded on the page, re-engineers code and provides ongoing monitoring to ensure no degradation. Site speed is one of the most reliable ways to improve conversion and overall customer experience.
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Description: We provide strategic services for businesses looking to make more out of their eCommerce channel. Our measurable impact comes from our deep experience with Shopify and the eCommerce industry, our facilitation and discover skills, and our drive to find “blue ocean” opportunities for the companies we work with.
Other services
Analytics and tracking, Conversion rate optimization, Custom domain setup, Email marketing, Logo and visual branding, POS setup and migration
Industries
Clothing and fashion, Food and drink, Health and beauty, Jewelry and accessories
Featured work
JB Hi-Fi
Partnering with JB Hi-Fi and Shopify Plus to deliver an outstanding result — a successful migration of one of Australia’s largest retailers to Shopify Plus. Our successful project unlocked massive online growth for JB Hi-Fi. Post launch, we continue to support the JB Hi-Fi team to improve the eCommerce experience for customers.View featured work
KOOKAÏ
We are KOOKAÏ’s long-term eCommerce partners, and work with their team to design, improve and grow Australian and international sales with Shopify Plus. Our work with KOOKAÏ includes design and theme development, omnichannel feature development, cross-border implementation and eCommerce strategy.View featured work
Mister Zimi
We partnered with Mister Zimi to design and develop a new custom theme for their Shopify Plus store. Included in the project was a bespoke icon library, impeccable design system, module design and then build of a super-flexible Online Store 2.0 Shopify theme. We continue to work with Mister Zimi in our Growth Framework, providing consistent eCommerce improvement since launch.View featured work
SHEIKE
We worked with the SHEIKE team to reimagine their eCommerce experience — updating the SHEIKE brand, leading a highly-collaborative design process then building a flexible, fast and beautiful new Online Store 2.0 theme for their Shopify store. We continue to work with SHEIKE in our Growth Framework to provide continuous improvement of their eCommerce customer experience and strategy driving growth.View featured work
New Era Cap
New Era partnered with The Working Party to migrate their Australian eCommerce from Hybris to Shopify Plus. This project included full eCommerce design with interactive prototyping, development of a flexible, responsive and fast-loading Online Store 2.0 storefront, and UX development of some unique features. We continue to drive growth for New Era in our Growth Framework each month.View featured work
Assembly Label
We have partnered with Assembly Label since 2018 since migrating eCommerce from Magento, redesigning the website and providing continuous improvement services to grow online revenue. Key initiatives during this time have included omnichannel initiatives to support their growing retail network, new trading and charitable eCommerce features, same day shipping and more.View featured work
Rating4.9(27)
Overall rating summary
Ratings based on and
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Reviews
PENSHOPPE
Quality of work
5Communication
5Working with Cal’s team (Jessica and Wesley specifically) was a really good experience. We’re still relatively new to the eCommerce scene and have very unique goals, but they were able to contextualize and align with our requirements in a very effective way. The team was very accommodating, but straightforward and transparent enough, when discussing and dealing with any possible issues. In terms o...
Service reviewed: Store build or redesign
Move With Us
Quality of work
4Communication
4I came into contact with Cal at a crucial time for our business. We were previously operating on a WooCommerce website, which was crashing frequently due to our growth. It was a highly stressful time and Cal was available to offer his expertise to help us find the best solution (with the Working Party or otherwise). I really appreciated his commitment to helping us at a time of need. I decided...
Service reviewed: Store migration
The Doctor’s Kitchen Australia
Quality of work
5Communication
5The Working Party lead by its incredibly talented founder and CEO, Cal Wilson, rebuilt our visual identity, through designing, and developing a world-class Shopify Plus eCommerce site. This served to create a seamless user experience and growth of our brand recognition on an expanded scale. Our new site is a reflection of the transformation of our strong business concept into a potentially game-ch...
Service reviewed: Store migration
The Clean Collective
Quality of work
5Communication
5These guys were the secret weapon we were looking for! They went out of their way to bring our brand and vision to life during a complicated rebrand and migration from Woo Commerce to Shopify. They were able to find a solution for everything we wished for our shop and blog – whether it be in the form of a customisation or an app and brought our requirements to life with a beautiful balance of prac...
Service reviewed: Store migration
SASKI
Quality of work
5Communication
5We were extremely happy with our entire experience with The Working Party. Being a new business with high demand we really needed a team that could work from our limited guidance to fulfil our brand vision and build a website that could meet all our needs as we grow. We had just enough touch points without having to control the whole project, and the team was accomodating to all our needs. I would...
Service reviewed: Store migration
Youfoodz
Quality of work
5Communication
5One of The Working Party’s defining attributes is their willingness to attempt anything we throw at them. No brief, feature, or request is ever pushed aside or rejected. Cal and the team ask as many questions as possible to understand our needs and even make recommendations for future possibilities. We've found the Working Party really make an effort to explore and develop the best possible app...
Service reviewed: Custom apps and integrations
colette by colette hayman
Quality of work
5Communication
5I had the pleasure working with Cal and his team at The Working Party. I found the ease of communication to be the most important aspect of this relationship. I was able to contact Cal + Geoff via Email or phone depending on the urgency and always found them to be ready to assist straight away. I also benefited from learning so much about the work they were doing and also the different func...
Service reviewed: Custom apps and integrations
Bean Giving
Quality of work
5Communication
5Cal & the team are insightful & quick to work through issues/projects & respond to queries. I would certainly recommend Cal and the team. regards Robert
Service reviewed: Business strategy guidance
Isidora the Label
Quality of work
5Communication
5Wow!! If you can imagine it the crew at Working Party can create it! I have limited knowledge of web design but I knew what I wanted my website to look like. I wanted to update the way my customers experienced purchasing process off my store. Cal and Geoff achieved everything I wanted and more! From the very beginning they were both professional and extremely helpful. What I really loved, was not ...
Service reviewed: Site performance and speed
KIRSTIN ASH (Australia)
Quality of work
5Communication
5Cal, Geoff and Peter from the Working Party have been excellent! We couldn’t recommend them enough. They have built us a website which look great and is very well thought out in terms of functionality and features. Their knowledge of Shopify is excellent and they built a lot of clever work-arounds to maximise how the Shopify systems works. They went above and beyond at every stage and focus...
Service reviewed: Store migration