Lesson 1: Scaling Customer Support for Growth

Lesson 1: Scaling Customer Support for Growth

Welcome back to this third and final module on creating exceptional customer service experiences. In the first two modules we covered why customer service matters, defining great service for yourself and setting up your customer service team and tools. In this module we'll focus on what happens when everything is going well and dealing with the (awesome) challenge of bringing on new customers all the time (aka scaling for growth).

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<h1>Build an online store for your business with your new skills.</h1><p>Shopify has everything you need to start selling, all in one place.</p>