From first time buyers to loyal brand advocates: How to improve customer lifetime value
October 29, 2020
First time customers are a valuable subset of your customer base, but building long-term relationships are far more rewarding. You have put the effort into acquiring these buyers and now is the time to focus on what helps merchants thrive in the long run: customer lifetime value. In this webinar, Valentin will help you gain the know-how on optimizing customer value and retention. You’ll be empowered to identify your best customers through data, to craft habit-forming strategies to stop losing customers, plus build personalized customer journeys through email, ads and your online store to create loyal brand advocates
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