Shopify vs. commercetools

Commerce gets unstuck on Shopify

Shopify gives you the tools you need to get to market quickly without compromising on flexibility.

Why Shopify

Four reasons brands are switching

  1. 1
    Increased agility

    Capitalise on new market opportunities faster with Shopify.

  2. 2
    Better ROI

    Get more for your money with Shopify’s best-in-class commerce capabilities.

  3. 3
    Flexibility without complexity

    Get the flexibility you need without the burden of building everything yourself.

  4. 4
    Less maintenance, more value

    Focus on building your core business instead of your tech stack.

Increased agility

Capitalise on market opportunities faster

Getting to market quickly is critical, which is what makes building a solution from scratch so risky. Brands on Shopify don’t need to choose between flexibility and agility thanks to our feature-rich platform and the ability to build from scratch when needed. Our massive ecosystem of prebuilt extensions and integrations allow you to move quickly, experiment broadly, and stay on the cutting edge of commerce—all without the increased risks of building a custom solution on commercetools.

Faster implementation

Shopify simplifies implementation

Shopify allows brands to launch new stores and implement features fast thanks to our powerful infrastructure components and the largest ecosystem of apps, integrations, and SIs in commerce. Shopify also makes the migration process easier with our intuitive UI, library of easy-to-use data migration tools, and world-class launch and professional services teams. Composable implementations on commercetools are notoriously more difficult, with some builds taking years—and many others failing to launch at all.

Eight watches sold by Daniel Wellington, in a variety of sizes, shapes, and colors.

“With support from Woolman, our fantastic Tech team replaced 59 storefronts into 12 Shopify stores with integrations to ERP, PIM, CSM and Personalisation tools in just 5 months. That says something about the improved speed in time-to-market.”

Joakim Isaksson, Development Manager for DW Business Technologies, Daniel Wellington

37%

A new Shopify storefront can be implemented 37% faster than with the average competitor.*

*According to research commissioned by Shopify and conducted November 2023 to February 2024 by a leading independent consulting firm to study TCO across major platforms in North America.

Best-in-class ecosystem

Your commerce stack, your way

Shopify has the largest partner ecosystem in commerce, including top system integrators like Accenture, Deloitte, KPMG, and EY, plus hundreds of other vetted agency partners for complex builds. It also offers over 10,000 prebuilt integrations and extensions, each passing a rigorous 100-checkpoint review before entering the Shopify App Store. In contrast, the commercetools ecosystem has fewer than 100 integrations and partners, making it more likely you'll need to develop extensions that Shopify already offers.

Eight watches sold by Daniel Wellington, in a variety of sizes, shapes, and colors.

We felt confident that Shopify’s ecosystem would be able to support our changing needs through changing market trends, industry shifts, and evolving consumer behaviors.

Empower your developers

Ship code that makes a greater impact

You’ve built a world-class engineering team that wants to spend their time on projects that impact growth. Shopify’s technical infrastructure, software updates, and robust security posture ensures consistently high performance—and frees them up to write code that has a tangible influence on the bottom line. Fully composable solutions on commercetools may promise unlimited flexibility, but the burden of building and maintaining your backend falls solely on your technical teams.

There is a lot to consider in a retail business as large as JB Hi-Fi is. We have many different types of SKUs of many different sizes, 200 stores, and several channels. So we think very carefully about how we use APIs to compartmentalize the functions of the business. That’s really important with Shopify. We can break up the problem space, from pricing and product, all the way to fulfillment. Shopify fits in with that architecture really, really well.

Unlock business users

Everyone gets more done on Shopify

Business users often rely too heavily on tech teams for simple tasks like creating new products or testing new promotions on a composable platform. Shopify gives more autonomy to all users through our intuitive back-office UI, allowing teams to experiment without adding to IT’s development backlog or inundating them with ad hoc requests.

Two HEPA air filters sold by Molekule, one white air filter and one gray air filter.

“With Shopify now managing the ecommerce complexities for us, our team is fully dedicated to solving technical challenges, fostering product innovation, and delivering exceptional value to our customers through the Molekule app.”

Rachel Beisel — Senior VP of Marketing, Molekule

Scalability and reliability

Shopify gives you a stronger foundation for innovation

Shopify is an engineering-led company that’s passionate about constantly innovating our infrastructure to ensure the best possible checkout experience for the millions of sites we power. Over the last three years, we’ve shipped 800 significant features and improvements, all with performance in mind. Most recently, we expanded our fleet of Google Cloud servers to locations across Europe and added functionality that made Shopify’s already-fast Storefronts, 35% faster. On commercetools, your tech teams are solely responsible for scaling your infrastructure, either by building a large DevOps team or purchasing a new hosting solution.

2.4x

Shopify stores render up to 2.4x faster than stores on other platforms.

35%

Expanded servers and added functionality made Shopify’s storefronts 35% faster.

Shopify provides a great foundation, taking ownership over optimising the hosting environment (CDN, caching, load balancing, security, etc.), which frees our teams up to focus on frontend performance.

Return on Investment (ROI)

Strong commerce functionality by default

Shopify’s out-of-the-box functionality includes a unique combination of APIs, infrastructure components, and native features such as checkout, subscriptions, and discounts. These tools are powerful, easy to use, and extensible by nature. While commercetools is known for being an empty toolbox with endless possibilities, it also forces brands to accept the burden of managing relationships with a long list of third-party vendors—then piece together the infrastructure required to make those applications and functions work together.

By not having to worry about scale, capacity or performance, we can spend more time enhancing the customer experience and optimizing our deal pricing strategy.

Better TCO

Reduce ongoing costs with Shopify

Developers are more productive on Shopify because they don’t need to build and maintain low-level systems. As they turn their attention to more critical projects, your overall maintenance costs and headcount overhead can drop significantly. According to research commissioned by Shopify and conducted by a leading independent consulting firm, our TCO is up to 36% better than the competition.* By comparison, a typical commercetools storefront requires large investments in engineering just to maintain critical commerce functionality—which can have a dramatic impact on TCO.

*According to research commissioned by Shopify and conducted November 2023 to February 2024 by a leading independent consulting firm to study TCO across major platforms in North America.

Increased conversion

Make the world’s best-converting checkout your own

As abandoned cart rates continue to climb, it’s never been more important to get the checkout experience right. Shopify Checkout is the best-converting checkout experience in commerce out of the box.* It’s also customisable—and extensible.

We know [Shopify Checkout] works well. It’s doing its thing. We don’t have to focus on it. We don’t have to worry about it.

36%

Shopify’s overall conversion rate outpaces the competition by up to 36%.*

10%

higher conversion rate on Shop Pay than other accelerated, one-page checkouts.*

5%

more low funnel conversions with Shop Pay.*

*Based on a study completed in April 2023 in partnership with a Big Three management consulting company.

Platform flexibility

Build the way you want

Shopify combines the benefits of purchasing a feature-rich platform with the flexibility to build custom experiences and solutions that meet your unique business requirements. Shopify is also not a rigid monolithic platform like Oracle and SAP, giving brands a unique combination of optionality, composability, and extensibility.

Front-end optionality

Create the online experiences your customers crave

Your customers have unique needs and shopping habits. Shopify gives you the flexibility to build the front-end experiences they want, however you want to build them. You can use our full platform or explore a headless or modular solution with Storefront API or Hydrogen + Oxygen, our official development stack for headless commerce.

Our culture of innovation has meant we’ve always been first movers. Switching to Shopify kept us ahead of the curve—the flexibility and ease of use helped us capitalise on the ecommerce boom.

Backend extensibility

A more streamlined and efficient back end

Shopify gives brands a streamlined platform for managing commerce operations more efficiently. Use our rich native functionality or connect to the third-party systems you already use. You can also customise and extend the platform with powerful libraries of REST and GraphQL APIs, custom apps, Shopify Functions, Metafields, and Flow.

Shopify represents ease of use, scalability, and flexibility. We’re seeing ease of use and insights in the back end. And we’re seeing the same ease of use on the front end with the customer experience. Shopify is able to deliver on both of those, and not a lot of platforms can say that.

Less maintenance, more value

Focus more on your business than your tech stack

Shopify gives brands the technical infrastructure and security posture they can rely on so they can focus on projects that support growth and customer retention. All too often, retailers on commercetools have reported having to reinvent the wheel with large technical teams that are focused too heavily on building a version of the infrastructure that Shopify has already built.

We wanted to select an ecommerce platform that shipped with the operational capability we needed as standard. We didn’t want the maintenance overhead and cost of building a checkout and integrating different payment types. Shopify met the operational requirements of a global ecommerce business, gave us the highest converting checkout in the sector—out of the box—and allowed us to leverage the app ecosystem to bring new features and capabilities to market much faster.

Shaun Perkinson — CTO, Boden

Improve security

Managing your security posture is all risk, no reward

Shopify is committed to making proactive changes to our infrastructure to reduce the burden on brands and keep them at the forefront of security. Our teams also cover the tedious work that your teams don’t want to do to help enable your compliance with constantly-evolving frameworks like PCI for secure payments, SSL encryption, and SOC for retailers. Brands on commercetools are entirely responsible for building a secure platform and ensuring compliance with complex international security and data standards.

Shopify offers an integral platform that is secure. We don't have to worry about things like privacy, security, and we can focus more on what matters to our business, like content management, marketing, and product development.

PCI Compliance

Shopify provides PCI compliance for all built-in features, which allows brands to securely process payments without the hassle of independent code compliance and auditing required by competitors.

SOC Compliance

Shopify is SOC 1, 2, and 3 compliant, providing a secure environment for retailers, while other enterprise offerings require costly development to achieve the same level of security.

SSL Encryption

Shopify includes SSL encryption for all online stores, safeguarding sensitive information and ensuring secure communication between customers and the website.

Fraud prevention

Shopify’s built-in fraud analysis tools integrate with leading fraud detection services to help brands identify and prevent fraudulent activities.

Data protection

Brands enjoy robust data protection and security measures like encryption, firewalls, and audits, consent management via the Shopify Privacy & Compliance app.

*Learn more about Shopify’s PCI and SOC reports here.

Improve business continuity

Shopify future-proofs your tech stack

Building on commercetools can require a team of developers that has a deep knowledge of the intricacies of your tech stack. When just one developer leaves your company, they take valuable knowledge with them, which could make it more difficult to keep the lights on, much less innovate. But because Shopify relies on popular development frameworks—and is always backed by our best-in-class strategic support teams—it's easier for businesses to share knowledge, collaborate more effectively, and build faster.

Frequently asked questions

Analyst validation

The experts choose Shopify

2024 Leader in Gartner® Magic Quadrant™
2024 Leader in Gartner® Magic Quadrant™

70%

Shopify’s market share from the top 800 global DTC brands, according to 2PM.

83%

Number of rising apparel brands on Shopify, according to 2PM.

Forrester logo

Forrester

Shopify achieves highest possible scores in The 2024 Forrester Wave™: Commerce Solutions for B2C

Shopify received the highest scores possible across 12 criteria, including Cart and Checkout, Payments, Innovation, and more. Get the report to dive into the Shopify strengths that led to our high designation.

Forrester logo

Forrester

Shopify named Leader in The 2024 Forrester Wave™: Commerce Solutions for B2B

Our commitment to delivering powerful solutions for B2B has paid off. Read the full report to learn more about why Shopify earned the Leader designation, including the highest possible scores in Innovation, Market Presence, Partner Ecosystem, and more.

IDC logo

IDC

IDC names Shopify a Leader due to rapid stand-up time, reduced standup time, and more

Shopify is a Leader in the IDC MarketScape: Worldwide B2C Digital Commerce Platforms for Midmarket Growth 2024 Vendor Assessment. From our proven DTC track record and low TCO to built-in payments and vast third-party ecosystem, IDC reports that “Shopify will be particularly attractive to buyers looking for a multitenant SaaS digital commerce platform.”

Gartner Peer Insights Customers’ Choice 2023 logo

Gartner® Magic Quadrant™

Shopify is once again a Leader in the 2024 Gartner® Magic Quadrant™

Shopify continues our tradition of excellence and innovation in commerce, being named a Leader for the 2nd consecutive year in the 2024 Gartner® Magic Quadrant™.

Migration partners

Migrate with support from the world’s largest commerce partner ecosystem

Ready to make the leap from commercetools to Shopify? Our global ecosystem of Shopify Partners has the expertise you need to navigate even the most complex migration challenges.

10,000+

App and technology partners

100+

Shopify Plus Certified App Partners

Shopify vs. commercetools

Want better results? Switch to Shopify.

From higher revenue potential to constant innovation, customers and analysts agree that Shopify’s the leading choice.