Senior/Staff Product Designer, Multiple Teams

TELECOMMUTEAmericas
UX and Design

About Shopify

Opportunity is not evenly distributed. Shopify puts independence within reach for anyone with a dream to start a business. We propel entrepreneurs and enterprises to scale the heights of their potential. Since 2006, we’ve grown to 10,000 employees and generated over $496 billion in sales for millions of merchants in 175 countries.

This is life-defining work that directly impacts people’s lives as much as it transforms your own. This is putting the power of the few in the hands of the many, is a future with more voices rather than fewer, and is creating more choices instead of an elite option.

About you

Moving at our pace brings a lot of change, complexity, and ambiguity—and a little bit of chaos. Shopifolk thrive on that and are comfortable being uncomfortable. That means Shopify is not the right place for everyone.

Before you apply, consider if you can:

Care deeply about what you do and about making commerce better for everyone
Excel by seeking professional and personal hypergrowth
Keep up with an unrelenting pace (the week, not the quarter)
Be resilient and resourceful in face of ambiguity and thrive on (rather than endure) change
Bring critical thought and opinion
Embrace differences and disagreement to get shit done and move forward
Work digital-first for your daily work

About the role

NOTE: Only applicants who submit a portfolio of design work alongside application will be considered. By applying to this posting, you will be considered for a number of different UX teams across Shopify.

We’re looking for Senior & Staff Product Designers to lead design projects of significant scope, complexity and responsibility in creative vision, strategy and execution.

About Shopify UX:
If you seek a team that shares your dedication and empowers you to do the best work of your life, you’ve found us at Shopify UX. The devotion of our industry-leading team isn’t just a job; it's our unwavering passion. We sweat the details, constantly striving to deliver exceptional experiences. Empathy drives us, immersing ourselves in a deep understanding of the entrepreneurial experience, delivering solutions that make our entire ecosystem of users feel seen, celebrated, and inspired. Creative courage fuels our innovation, encouraging bold ideas and embracing experimentation. Open collaboration, feedback, and critique are valued as we push each other to continuously improve. We embrace cutting-edge tools and methods, exploring AI-based technologies; empowering our team to skill up in areas that increase their knowledge and business impact. With curiosity and innovation, we deliver extraordinary value and embrace new creative challenges.

Responsibilities:

Anchor and represent UX within a cross-functional team, driving a cohesive and impactful approach while fostering continuous improvement of design outcomes.
Take ownership of the technical UX solution for projects, providing guidance and support to both yourself and others, while enhancing team tools, patterns, and processes for optimized impact, velocity, and quality.
Mentor and guide fellow UXers, empowering them to elevate their craft and expertise, while identifying skill gaps and facilitating growth through mentorship or strategic recruitment.
Lead autonomously with influence, collaborating effectively with cross-functional teams to shape a user-centric design vision and strategy, applying strategic thinking to effectively communicate the value of key solutions.
Streamline feedback loops and processes for efficient and inclusive collaboration, cultivating positive and productive relationships with direct collaborators and stakeholders, and acting as a steward of UX and design quality, driving excellence and fostering growth within the organization.

Qualifications

You demonstrate a command of product strategy, business needs, domain expertise, utilizing a range of UX tactics to achieve exceptional user-centered product outcomes
You craft beautiful designs and delightful, useful, and usable experiences; you have experience in visual design, interaction, and product design. You are aware of your gaps and tireless in pursuit of continuous improvement and learning
You are experienced at interpreting experiments or tests, and leverage quantitative data to inform product and design decisions
You are a practiced communicator and storyteller helping your team and stakeholders grasp the extent of a problem, build empathy for the end user, and support your design rationale
You have a growth mindset, a proactive approach to professional development, and a proven ability to lead through ambiguous problems.
You have successfully mentored and guided others, empowering them to elevate their craft and expertise
You are enthusiastic about leveraging AI and ML to drive innovative product design
We work in Figma, GitHub, and occasionally in code. We expect you have deep mastery over your design tools, and willingness to adopt new tools and skills needed to bring your designs and prototypes to life

Our belief is that a strong commitment to diversity & inclusion enables us to truly make commerce better for everyone. We encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities. Please take a look at our Sustainability Reports to learn more about Shopify’s commitments to our communities, and our planet.

All your information will be kept confidential according to EEO guidelines.

We hire people, not resumes. If you think you’re right for the role, apply now.

First things first

We want to ensure you’re the type of person who will thrive here so we can move you quickly through our hiring process. Before completing the job application, please check all the statements that apply to you below:

I am always seeking (often uncomfortable) growth and deepening my craft expertise

I thrive on change in an ambiguous environment and can keep pace to ship weekly

I want to work remotely for my daily work

Application

Personal Information

First name
Last name
Email
City
Country

Experience

Resume (Max. 2MB)
LinkedIn
Website
Message to Hiring Manager

How did you hear about this role/Shopify UX?
Have you attached work samples and any passwords to your application? If not, please include it here. All applications must have work samples to be considered.
Does your portfolio includes samples of work from the past 2 years.
YesNo
Considering the scale below, please rate yourself on the following skills: Foundational UX best practices: Applied knowledge of a broad set of UX tactics and principles to design effective, appealing, and comprehensive user experiences with different modalities and breakpoints.
Considering the scale below, please rate yourself on the following skills: Foundational prototyping: Create high-fidelity, clickable prototypes that demonstrate experiences for various use cases and screen sizes.
Considering the scale below, please rate yourself on the following skills: Foundational Figma skills - Proficient use of Figma features to move quickly and comprehensively in visualizing experiences.
Considering the scale below, please rate yourself on the following skills: UX Writing - Write microcopy that guides users through a platform or app (i.e. button labels, menu labels, and other action-oriented elements in the user interface).
Considering the scale below, please rate yourself on the following skills: Visual design fundamentals - Applied knowledge of visual design elements of typography, color, layout, and imagery to craft high quality, cohesive, and visually pleasing experiences.
Considering the scale below, please rate yourself on the following skills: Conducting Research - Identify opportunities to conduct research and develop cohesive plans that include a clear problem statement and goals. Select the appropriate research methods to achieve your goal, leverage tools to set up and conduct your study.
Considering the scale below, please rate yourself on the following skills: Basic Git Skills - Use Git and markdown to document issues, manage projects, create and push PRs, and engage in QA.

By checking this box, you will declare that you read and understand the privacy policy of Shopify.