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Engineering Manager, Infrastructure

  • Remote - Americas
  • Engineering & Data

About the role

The driver’s seat is a hot seat. Engineering Managers drive impact by giving engineers the direction, support, and coaching needed to ship the thing, and ship it fast. This isn’t about herding. Managers are there to make great decisions about product development that impact millions of users daily in the process. Every piece of the rocketship counts.

Cavalry officers must be able to ride horses. You have a deep love for the craft and have discovered the greatest impact you can make is through leading others. At the same time, you still enjoy getting your hands dirty, coding for fun or on the weekends.

You will lead a team of talented engineers across one of the various infrastructure domains here, including Database Platforms, Resiliency Acceleration, Streaming Services & Frontend, Deploys, Tooling, and more. Your primary responsibility will be to provide direction, support, and coaching to your team, ensuring they have the resources and guidance needed to deliver high-quality solutions that create worldwide impact. 

Why You’ll Love Working at Shopify:

  • Empowerment at Scale: Make impactful decisions that shape the future of commerce for millions of merchants worldwide.

  • Innovative Environment: Lead teams working on cutting-edge projects, from AI-driven translation tools to resilient data platforms and streaming services.

  • Growth Opportunities: Cultivate your leadership skills while mentoring engineers and driving their professional development.

  • Community and Culture: Be part of a diverse and inclusive work environment that values creativity, collaboration, and continuous learning.

Key Responsibilities:

  • Lead and Inspire: Guide and support elite engineering teams passionate about building innovative infrastructure solutions.

  • Drive Impactful Decisions: Oversee the development and execution of strategic projects, making critical decisions that affect product development and user experience.

  • Cultivate Technical Excellence: Foster a culture of innovation, collaboration, and continuous improvement within your team, ensuring high performance and accountability.

  • Hands-On Leadership: Stay engaged in technical designs and product development, maintaining a balance between management responsibilities and hands-on contributions.

  • Cross-Functional Collaboration: Work closely with product managers, data teams, open source ecosystem, and other stakeholders to align on project goals and deliverables.

What You Bring:

  • Proven experience in building solutions for other engineering teams and/or infrastructure management.

  • Strong background in one of the infrastructure areas (Streaming, Observability, Databases, CI/CD, Resiliency and alike).

  • Experience leading technical teams and fostering a high-performance culture.

  • Ability to balance technical depth with strategic thinking and project management.

Nice-to-Have Skills:

  • Experience working with and influencing open source community and/or cloud vendors.

  • Experience with AI/ML technologies, particularly in the context of infrastructure tools.

Ready to Drive the Charge? If you are excited about leading high-performing teams and making a significant impact in the world of infrastructure engineering, we want to hear from you! Join us in our mission to make commerce better for everyone.

At Shopify, we pride ourselves on moving quickly—not just in shipping, but in our hiring process as well. If you're ready to apply, please be prepared to interview with us within the week. Our goal is to complete the entire interview loop within 30 days. You will be expected to complete a pair programming interview, using your own IDE.

This role may require on-call work

About Shopify

Opportunity is not evenly distributed. Shopify puts independence within reach for anyone with a dream to start a business. We propel entrepreneurs and enterprises to scale the heights of their potential. Since 2006, we’ve grown to over 8,300 employees and generated over $1 trillion in sales for millions of merchants in 175 countries.

This is life-defining work that directly impacts people’s lives as much as it transforms your own. This is putting the power of the few in the hands of the many, is a future with more voices rather than fewer, and is creating more choices instead of an elite option.

About you

Moving at our pace brings a lot of change, complexity, and ambiguity—and a little bit of chaos. Shopifolk thrive on that and are comfortable being uncomfortable. That means Shopify is not the right place for everyone.

Before you apply, consider if you can:
  • Care deeply about what you do and about making commerce better for everyone
  • Excel by seeking professional and personal hypergrowth
  • Keep up with an unrelenting pace (the week, not the quarter)
  • Be resilient and resourceful in face of ambiguity and thrive on (rather than endure) change
  • Bring critical thought and opinion
  • Use AI tools reflexively as part of your fundamental workflow
  • Embrace differences and disagreement to get shit done and move forward
  • Work digital-first for your daily work

We hire people, not resumes. If you think you’re right for the role, apply now.