How 4ocean switched back to Shopify from BigCommerce to focus on their core business

4ocean exists for one reason: to protect and preserve our oceans. This ocean-first philosophy is at the heart of every decision they make—even their ecommerce platform decisions.

After a successful start on Shopify, 4ocean was advised to move to BigCommerce as they scaled, but unfortunately, that move ended up being detrimental to their business. Because BigCommerce places the burden of development on their customers, 4ocean had to hire additional resources just to build what was natively available in Shopify. This took them further away from their mission, and they realized they had to make a change.

4ocean migrated back to Shopify and was able to:

The challenge: Inefficient tech was costing them time and money

4ocean started their business on Shopify, and for the first two years, they were in a phase of explosive growth—so much growth that people started suggesting that they needed to migrate off of Shopify.

“The business had gone from two employees to over 300 in a matter of just two years,” explained 4ocean’s Co-Founder and CEO Alex Schulze, “so it was suggested to migrate off Shopify and that we needed to move to a platform for larger organizations.”

BigCommerce was touted as the solution their business needed as it scaled, but it turned out to be the exact opposite, and it was apparent to Alex right away.

In addition to a slow and costly migration, Alex quickly realized that all the things he was accustomed to being able to do quickly on Shopify were cumbersome manual processes that he had to outsource with BigCommerce.

Even table stakes functionality like showing that a product was sold out, letting shoppers swipe left or right on product photos, or enlarge a product photo all required custom development on BigCommerce, whereas on Shopify, this native functionality is all available with the click of a few buttons.

Seeing tens of thousands of dollars wasted on development that used to cost nothing was the last straw that gave Alex and the 4ocean team the motivation to switch back to Shopify.

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The solution: Native growth tools that put 4ocean back in control to drive the business

When they calculated the amount of additional time, energy, and money that they were spending on BigCommerce, 4ocean knew they needed to make a change.

They needed a straightforward commerce platform that worked for them, instead of against them, and with their previous experience on Shopify still fresh in their minds, the choice was simple.

The 4ocean team partnered with eHouse Studio to migrate from BigCommerce to Shopify. Compared to their migration to BigCommerce, migrating back to Shopify was much easier, faster, and more streamlined.

Most notably though, it put the control back in their hands. Instead of needing to ask a business intelligence hire to run a report every time he wants to see data on his business and get the information back in two days, Alex can now look at his phone and see his analytics instantly. When the marketing team wants to change a banner, they can do it themselves rather than outsourcing that to a vendor.

Switching back to Shopify gave 4ocean their autonomy back. Instead of submitting tickets, they’re innovating, driving value, and focusing on their core mission.

Shopify’s vast app ecosystem also makes it easy to add functionality like product upsells and subscriptions, allowing 4ocean to drive incremental revenue seamlessly. Compare that with BigCommerce, where testing into new channels and functionality like that would require a lengthy (and costly) custom build.

The outcome: More time to focus on innovation and moving the business forward

As it turned out, the benefits Shopify offered to 4ocean as a small business are the same things that make it the perfect fit for 4ocean as it scales. Instead of outgrowing Shopify, 4ocean realized that Shopify could not only scale with them, but enable innovation—like their trash tracker.

Impactful initiatives like this would have been unthinkable on BigCommerce, where all their time and energy was being spent on maintenance and table stakes like “spending almost two weeks custom developing a button that says ‘Notify me when this product is back in stock,” Alex recalled. With more out-of-the-box functionality came notable time and cost savings, and the ability to spend their time driving revenue, which for 4ocean, means removing more trash out of the ocean and helping to create a more environmentally sustainable planet.