Last updated: June 1, 2023
Shopify Accessibility Statement
Our statement of commitment
How Can We Help?
We welcome any comments, questions, or feedback. If you notice aspects of our site or products that aren’t working for you or your assistive technology, please let us know.
- Phone: 613-693-0800
- Email: accessibility@shopify.com
- Support: Contact Shopify support
Shopify is Committed to Digital Accessibility
Shopify is committed to digital equity. We strive to make the internet a more inclusive place by providing an inclusive user experience that allows everyone to maintain their dignity and independence. We are continuously working to remove access barriers and to comply with accessibility standards.
Ongoing Efforts to Ensure Accessible Content
Shopify uses the Web Content Accessibility Guidelines (WCAG) version 2.1 as its guiding principle. As we create new products, the principles of accessible design and development are an integral part of conception and realization.
We continually test content and features for WCAG 2.1 Level AA compliance and do our best to remediate any issues and meet or exceed the standards. Our accessibility experts test our digital content and products with a variety of tools including automated testing software, screen readers, voice dictation, screen magnification, color contrast analyzers, keyboard-only navigation techniques, and a variety of bookmarklets. We also work with people with disabilities to complete usability tests during product creation, all in an effort to build accessible products.
Product VPATs
Shopify accessibility conformance reports are available below. Each follows the Voluntary Product Accessibility Template (VPAT), WCAG Edition.
Product | Version tested | Standard tested |
---|---|---|
Admin | Production | WCAG 2.1 A/AA |
Checkout | Production | WCAG 2.1 A/AA |
Dawn Theme | v2.4.0 | WCAG 2.1 A/AA |
Debut Theme | v14.3.0 | WCAG 2.1 A/AA |
Mobile Admin | v1.0 | WCAG 2.1 A/AA |
Last updated: June 1, 2023