Shopify Unified Commerce

Unified commerce, built to scale

Bring your in-store and online operations together on one platform—no integrations, middleware, or workarounds. One system that grows with your business.
A close-up of the Shopify POS Terminal, showing a payment screen. Two people in a clothing store look at a smartphone together, with folded clothes on shelves behind them. Overlaid callouts indicate a Shopify POS product listing for a jacket.
  • Shopify merchant logos: Mejuri
  • Shopify merchant logos: the memo
  • Shopify merchant logos: LSKD
  • Shopify merchant logos: Oz Hair and Beauty
  • Shopify merchant Princess Polly
  • Shopify merchant logos: Frankie4

Shopify Unified Commerce

One place for in store and online

View customer data, inventory, orders, and sales in a single dashboard, and eliminate manual reconciliation and processes.

22% better POS system costs

Unify your setup without the middleware. Shopify lets you spend less on external developers, custom builds, and maintenance costs.

Build, test, and launch faster

Develop new features and expand to new channels faster all from a single back office, without lengthy timelines.

See Shopify Unified Commerce in action

Watch how Shopify brings your in-store and online operations together on one platform.

Unified commerce, by design

Expanded pages from Shopify’s downloadable retail’s digital transformation report.
Learn how Shopify is different: one platform, one data model, and one back office to manage your entire business.
  • ✓ No middleware required
  • ✓ Native omnichannel capabilities
  • ✓ Faster, more cost-effective implementation
  • ✓ Future-ready platform architecture

Trusted by retailers across Australia and New Zealand

Case study

FRANKIE4 turns complexity into clarity

Learn how Shopify’s unified solution helps fuel innovation and growth.
Read case study

22%

lower total cost of ownership

*Compared to traditional POS systems (EY 2024 study)

9%

average revenue increase

*When retailers implement unified commerce with Shopify POS

150%

increased omnichannel growth

*Quarterly average year-over-year GMV growth with unified commerce

Everything you need to run modern retail

Mobile point of sale

Run your entire store from an iPad, iPhone, or Android device. Accept payments, manage inventory, and serve customers anywhere in your store.

Real-time inventory management

Review stock levels across all channels instantly. Prevent overselling and enable endless aisle capabilities that turn every interaction into a sales opportunity.

Unified customer profiles

Get a complete view of your customers across in store and online. Power personalised experiences and clienteling that drives loyalty and repeat purchases.

Omnichannel selling

Enable native capabilities right out of the box including buy online pickup in store, ship from store, cross-channel returns, and more.

Centralised analytics

Access one dashboard for all your sales data. Understand what's driving growth and make informed decisions faster.

Seamless integrations

Connect to your existing ERP, CRM, and business systems—without expensive custom development.
A store associate assists a customer’s purchase at checkout with Shopify POS hardware, baby clothing, and accessories on the counter.

Built for businesses that think beyond today

Scalable architecture

Handle peak trading periods and business growth without system limitations or expensive upgrades.

Global capabilities

Expand internationally with built-in multi-currency, taxation, and localisation features.

Developer-friendly platform

Customise and extend functionality with our robust API and app ecosystem—no vendor lock-in.

Enterprise-grade security

Meet the demands of high-volume retail, backed by Shopify's PCI DSS Level 1 compliance with 99.9% uptime SLA and enterprise-level security features.

Ey Report

The power of known customers

Learn how retailers using Shopify turn anonymous in-store shoppers into loyal customers they know and understand.

Digital transformation report

The hidden cost of integrations

Discover why most unified commerce solutions fall short, and what makes Shopify’s unified platform different.

Buyer's guide

The retail POS buyer's guide

Learn how to evaluate features for your next point of sale solution and choose the best one for your business.

Get a personalised demo

Our ANZ retail specialists will show you how Shopify’s unified commerce integrates in store and online to streamline processes, reduce costs, and accelerate growth.