POS features
POS features for wherever you sell
Features
Omnichannel selling
Offer a smooth shopping experience for your customers, in store, online, and everywhere in between.
Local pickupPro
Manage and fulfill local pickup orders directly from your Shopify POS.
Buy in store, ship to customerPro
Make sales in store and ship directly to customers from where you have available inventory. Taxes and shipping rates are automatically calculated at checkout.
Buy online, exchange and return in storePro
Accept exchanges for purchases made online or at another location and your inventory will be updated instantly.
Local deliveryPro
Manage and fulfill local delivery orders placed online directly from your Shopify POS.
Product QR codes
Attach QR codes to products so customers can use their smartphone to learn more and purchase online.
Send cart to buy online
Send customers an email with items they were interested in but didn’t purchase in store.
Smart inventory management
Reduce errors and increase profit from a single place using smart recommendations from Stocky app by Shopify.
Purchase ordersPro
Create purchase orders for vendors and suppliers.
Demand forecastingPro
Get purchase order suggestions based on recent product performance or seasonality.
TransfersPro
Request transfers from your other locations and keep track of what’s been received and what’s leaving.
Low stock reportsPro
Receive warnings of low stock based on current rate of sales and lead time for each vendor.
Sale item suggestionsPro
Using the sale suggestion page, know which products aren’t selling so you can release cash and inventory.
Inventory analysisPro
Decide which products are worth reordering and which are taking up valuable storage and cash based with the stock performance grading system.
Stock adjustmentsPro
Keep track of small changes made to your stock levels.
Inventory countsPro
Use a barcode scanner to match your store inventory to your records.
Inventory receivingPro
Perform accurate inventory counts for incoming orders with a barcode scanner.
Detailed inventory reportsPro
Identify trends and confidently plan for the future reports about your locations and inventory.
Track inventory
Stay on top of your inventory and assign products to different sales channels and locations. Your count will automatically update when an order is fulfilled from that source.
Staff management
Control permissions and track staff performance from one place.
Manager approvalsPro
Specify when your staff would need manager approval for actions like applying discounts or editing taxes.
Unlimited POS staffPro
Add and manage staff who have POS access but not admin access.
POS staff roles and permissionsPro
Assign custom roles to store staff ensuring they have the correct permissions.
Attribute sales to staffPro
Attribute sales to staff members for commissions or kudos.
Staff POS PINs
Give staff members unique pins to log into POS.
Checkout
Complete each sale with a seamless experience for customers and staff.
ExchangesPro
Exchange past purchases from any online or retail location and your inventory is updated automatically.
Save and retrieve cartPro
Easily manage, save, and retrieve shopping carts to keep checkout moving quickly.
Custom printed receiptsPro
Customize printed receipts with your website URL, store hours, promotions, or policies.
Checkout anywhere
Take your smartphone or tablet to your customer, and check out on the spot.
Customizable smart grid
Speed up checkout with the customizable smart grid that adapts based on cart actions to create cues for staff.
Discount codes
Apply discount or promo codes for your online and retail business.
Taxes
Taxes are automatically calculated based on your store’s set location. You can disable taxes or set custom taxes for a specific product or order.
Custom email or SMS receipts
Send custom email or SMS receipts and build your customer contact list for re-engagment.
Custom discounts
Apply dollar or percentage discounts to entire carts or individual items.
Order notes
Track special requests and details by attaching notes to orders.
Custom sale
Use custom line items to bundle items on the spot and set a price.
Camera barcode scanner
Scan product barcode labels with the camera on your iOS device.
Offline cash transactions
Accept cash payments to complete transactions when you're offline.
Returns
Return past purchases from any online or retail location and see inventory updated automatically.
Products
Stay organized and spend less time on admin chores.
Unlimited products
Add an unlimited amount of products and variants on your POS.
Product collections
Categorize products by type, season, promotions, and more. Use smart collections to automatically sort products based on vendor, price, and inventory level.
Product variants
Add multiple variations to products such as size, color, or materials and assign their own price, SKU, weight, and inventory.
Inventory status
Use inventory states to track and share the status of your inventory as products are received, transferred, or an order is fulfilled.
Multi-location inventory
Create and allocate inventory to your various online sales channels, warehouses, retail stores, or wherever else you store stock.
Barcode labels
Assign existing barcodes to products or create new ones to keep track of inventory and speed up checkout.
Customers
Turn one-time shoppers into life-long fans.
Create customer profiles
Customer profiles are created with every in-store or online purchase during checkout.
Rich customer profiles
Keep track of contact information, purchase history, lifetime spend, customer notes, tags, shipping address, taxes, and marketing preferences.
Order history
When customers shop online or in store, their order information is automatically synced.
Contact customers
Reach out to customers from your POS using email, SMS, or by phone.
Reward loyalty online and in store
Build lasting relationships and reward your loyal customers with exclusive events, discounts, or content.
Marketing preferences
Collect emails and phone numbers at checkout to notify your customers of upcoming sales or new products.
Customer tags
Assign customers with tags, then search and filter based on the needs of your outreach.
Reporting and analytics
Get actionable reports so you can make informed business decisions.
Daily sales reportsPro
Make informed decisions with detailed insights into sales, products, and staff performance compiled in a daily report generated from your POS.
Dashboard overview
Get an overview of your entire business online and in-store at a glance.
Retail sales reports*
View, analyze, and export sales by staff members, location, time period, or customers.
Cash tracking
Improved tool for accurately tracking the expected balance in your cash drawer for end of day deposits from your POS.
Cash flow reports*
Understand how much you’ll be paid and when you’ll receive your money from in-person and online sales.
Product reports*
Get insights into which products are and are not selling.
Discount reports*
Track the performance of your promotions so you can evolve your approach over time.
Inventory reports
View a month-end snapshot of your inventory and track the quantity and percentage of inventory sold each day.
Finances reports
Generate reports to review your finances including sales, returns, taxes, payments, and more.
Hardware
Build a complete point of sale with Shopify’s plug-and-play hardware.
Shopify POS hardware
Customize your checkout counter with the hardware you need for your store. Integrate Shopify’s card readers with your existing setup or visit the Shopify Hardware Store to build your full kit.
Shopify Hardware warranty
Shopify’s first-party hardware includes a 1-year warranty (2 years on POS Pro). If you experience issues with your hardware while under warranty, we’ll ship a replacement right away.
Connectivity screens
Integrate compatible hardware with Shopify POS to track connectivity from within the app and troubleshoot quickly.
Free hardware shipping and returns
Try Shopify’s point-of-sale hardware risk free with free shipping and 30-day returns.
Compatible hardware accessories
Build out your POS with compatible hardware available through the Shopify Hardware store. Pair accessories like barcode scanners, receipt printers, cash drawers, and more.
Shopify Payments
Take advantage of seamless payment features, included in all Shopify plans.
Accept popular payment methods
Accept Visa, Mastercard, American Express, Discover, Diner's Club, Apple Pay, Google Pay, and Interac payments with your Shopify card reader.
Low in-person rates for all cards
Pay one low rate for all credit cards with fees based on your Shopify plan. Advanced: 2.4% + 0¢ CAD, Shopify: 2.6% + 0¢ CAD, Basic: 2.7% + 0¢ CAD
Transparent pricing
Get no additional monthly fees, hidden fees, or setup fees. Just pay low transaction fees to process card transactions.
Cash-flow management
Know how much you’ll be paid since transaction fees are automatically deducted from each sale.
Auto-reconciliation
Track orders and their payouts with seamless auto-reconciliation.
Chargebacks
Manage chargebacks simply since all info is directly linked to the original order in your admin.
Keep track of your money
Access reports that show you how much you’ll get paid and when you’ll receive money from online and in-store sales.
Additional payments
Accept popular payment methods so you never miss a sale.
Sell and accept gift cards
Sell physical and digital gift cards that can be redeemed in store or online.
Email gift cards
Email digital gift cards that recipients can redeem in store or online.
Add digital gift card to Apple Wallet
Allow customers to add digital gift cards to their iOS devices, check balances, and redeem from their Apple Wallet.
Custom payment types
Create custom payment options such as external terminals, checks, IOUs, or gold coins.
Split payments/tenders
Accept two or more payment types in a single transaction.
Partial payments
Accept as much or as little payment as you want in the form of deposits or layaways.
Marketing
Keep your brand top of mind with marketing tools that bring customers online and to your retail stores.
Product reviews
Encourage customers to leave product reviews that can be used in your online store and Google search results to encourage sales.
Email marketing
Capture customer emails at checkout and stay in touch with marketing emails and promotions.
Social media integration
Create campaigns to connect with your local customers that drive store visits and sales.
Google Merchant Center
Promote your store and automatically sync products and information with Google Merchant Center.
Frequently asked questions
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Your point of sale should be the hub of your retail business, where you can quickly make sales and manage inventory, staff, orders, and more. Shopify keeps every element of your store at your fingertips so you can work faster and always have a clear view of your business.
The key features of Shopify POS include:
- An intuitive and fast checkout
- Fully integrated payments
- Mobile POS hardware
- Inventory management that syncs in-store and online
- Complete customer profiles with order history
- Custom staff permissions
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A POS system is a crucial part of your inventory management strategy. Your point of sale should automatically update inventory levels for all of your products as items are sold, returned, exchanged, or transferred.
Shopify POS gives you even more control over inventory than a traditional POS system because inventory is synced across all locations where you have inventory—this could be multiple retail stores, warehouses, or even temporary pop-ups. No matter where you sell or store your products, you’ll always be in control of your inventory.
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In addition to the features for selling in person with Shopify POS, every Shopify plan includes, ecommerce, payments processing, marketing, analytics, shipping tools, and more. When you choose Shopify, you get more than just a point of sale. You get everything you need to run your business and grow the way you want.
