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Retention

Once you bring in customers, you want them to stick around. Learn key retention strategies to grow your business.

Why use live chat to drive sales?
Retention
How To Save Sales and Solve Customer Problems With Live Chat Customer Service

26 Jul 2022

how to hire for customer service
Retention
Hiring for Customer Service: What Entrepreneurs Need to Know

20 Jul 2022

Illustration of a business owner using the right support phrase to help a customer with a broken product
Retention
21 Powerful Customer Service Phrases (+ Examples & Phrases to Avoid)

7 Jun 2025

Retention
Customer Appreciation Ideas: 14 Ways to Say Thank You

2 Jun 2022

Retention
Increase Sales and Customer Lifetime Value by Automating Your Emails

21 Mar 2022

Retention
10 Things You Can Do Today To Retain Black Friday Customers

22 Sept 2021

Retention
How To Increase Customer Lifetime Value (LTV)

10 Sept 2021

Retention
The 8 Time-Tested Principles of Great Customer Service

3 Mar 2021

Retention
6 Ways To Reinvent Customer Delight: Unexpected Extras That Increase Loyalty

28 Oct 2020

Retention
Holiday Customer Support Tips

22 Oct 2020

Retention
How To Turn Shoppers Into Repeat Customers

11 Oct 2018

Retention
Why This Startup Spent $50k Building an Email List (Spoiler: They Had a 5x Return)

9 Oct 2018

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