Shopify Inbox
Turn browsers into buyers using the power of chat
Manage customer conversations, create automated messages, and get insights to focus on chats that convert, all from Shopify Inbox.
How Shopify Inbox works
Harness powerful insights
Turn conversations into checkouts
Cart actions
Discount codes
Message classification
More than customer support
70% of Shopify Inbox conversations are with customers making a purchasing decision
Empower yourself and your team
Help more customers in less time
Instant answers
Quick replies
Order status
Shopify Inbox is a powerful tool... it helps me rescue sales after spending time, money, and energy getting a customer to that point. It pays huge dividends.
Rennie Wood
Owner, Wood Wood Toys
The power to chat on your terms
Customers expect answers fast, and the pressure to respond in real time is a challenge for most businesses. But with Shopify Inbox, you can deliver high-quality messages without the need for live business chat.
Turn browsers into buyers using the power of chat
Shopify Inbox is a free business chat app built right into your admin.
Don't have a Shopify store? Get started with a 3-day free trial.