Sharing products in chat window
How Shopify Inbox works
Get insights into what customers have in their cart when you talk to them using online store chat.
Share custom discount codes over chat to close sales and turn a one-time shopper into loyal customer.
Chat classificationComing soon
Identify conversations that are likely to lead to a sale with automatic chat classification.
Create FAQs so customers can find answers to popular questions about your return policy, shipping details, and more.
Keep your brand consistent and use saved response shortcuts to help customers quickly.
Spend less time on customer support and send automated order status updates over online store chat.
Rennie Wood | Wood Wood Toys
Allow more customers to connect with your store in more ways using integrations like Facebook Messenger, Apple Business Chat, Instagram (coming soon), and more.
Streamline customer messaging
Save time and manage customer conversations from online store chat, email, and social media all from Shopify Inbox.