Shopify is committed to maintaining the trust of our millions of merchants and their customers around the globe. We know that transparency is essential to that trust, and we want our merchants, customers, and partners to understand how we safeguard their personal information.
In some cases, Shopify may be compelled to produce personal information to third parties. We only do so when we are required by a court order or similar legal process. When we are allowed to inform the data subject, we do. Even if we are not permitted to inform the individual, we publicly disclose the aggregate number of requests we receive here.
We have strict rules around when we will produce personal information to third parties. You can read more about those rules in our Guidelines on Legal Requests for Information
Each Transparency Report provides data on how these principles are applied in practice.
Instead of recognizing these rights in some places and not others, we believe that everyone should have these rights, so we allow anyone who interacts with Shopify to access, delete, correct, and port their personal information. This year’s Transparency Report includes aggregate data on how many individuals exercised these rights over their own personal information.