Sign up for a free trial
Select a monthly Basic or Starter plan
$1/month pricing will be applied at checkout
Add products, launch your store, and start selling!

Unify online and in-person sales today

Shopify POS has everything you need to sell in person, backed by everything you need to sell online.

Start free trial

Customer Retention

Customer Retention

Omnichannel Loyalty 101: Definition, Benefits, Trends, and Examples

by Vivian Tejeda
7 Sep 2022

Customer Retention

What are Repeat Customers and How to Increase Them

by Vivian Tejeda
23 Aug 2022

community retail

Customer Retention

What is Community Retailing? [+ 4 Tactics to Build Your Loyal Community Today]

by Masooma Memon
28 Jun 2022

Customer Retention

Why Customer Loyalty is Important for Your Retail Business (+ 8 Ways to Strengthen It)

by Allie Decker
15 Nov 2021

customer service examples

Customer Retention

12 Good Retail Customer Service Examples and Tips

by Alexis Damen
4 Jun 2021

Customer Retention

What Consumers Are Expecting From Your In-Store Retail Experience

by Guest Contributor
1 Jun 2021

customer retention retail

Customer Retention

Customer Retention for Retail: 6 Key Retention Strategies for Your Retail Business

by Alexis Damen
16 Apr 2021

Apps to improve your retail experience.

Customer Retention

The 7 Best Shopify Apps for Engaging Retail Customers

by Roxanne Voidonicolas
6 Nov 2019

Woman shopping for records | Shopify Retail blog

Customer Retention

How to Craft a Loyalty Program Your Customers Won't Ignore

by Kiera Abbamonte
4 Oct 2018

Wholesale versus B2C | Shopify Retail blog

Customer Retention

How Retailers Can Service Wholesale Clients Without Losing B2C Customers

by Alexandra Sheehan
3 Oct 2018

customer complaints

Customer Retention

12 Ways for Retailers to Cope With Customer Complaints

by Abby Heugel
19 Sep 2018

gift cards customer loyalty

Customer Retention

How to Use Gift Cards to Build Customer Loyalty

by Jen Hasty
11 Sep 2018

Customer loyalty, retail mistakes | Shopify Retail blog

Customer Retention

Customer Loyalty: Five Mistakes Retailers Make That Chase Away Shoppers

by Stephanie Vozza
25 Apr 2018

Unique customer experience, young woman shopping | Shopify Retail blog

Customer Retention

Unique Customer Experiences: Six Strategies to Lure (and Keep) Shoppers In-Store

by Stephanie Vozza
20 Mar 2018

High-end customer service | Shopify Retail blog

Customer Retention

High-Touch Customer Service: 5 Examples of Retailers Offering Elevated Experiences

by Lauren Ufford
27 Feb 2018

Subscription box services, retail | Shopify Retail blog

Customer Retention

Retailers That Are Boosting Sales With Subscription-Based Shopping

by Marianne Wisenthal
31 Jan 2018

Retail loyalty program, woman in liquor store | Shopify Retail blog

Customer Retention

Key Customer Triggers to Optimize Your Retail Loyalty Program

by Bridget Randolph
5 Oct 2017

Post-purchase communications | Shopify Retail blog

Customer Retention

Post-Purchase Communications: Expert Tactics to Stay in Touch With Customers

by Alexandra Sheehan
23 Aug 2017

Customer order history | Shopify Retail blog

Customer Retention

What Is Order History: How to View and Keep Track of Purchases

by Kali Hawlk
18 Jul 2017

Customer service tips | Shopify Retail blog

Customer Retention

Customer Service Tips: How to Deal With Angry Customers

by Kali Hawlk
8 Mar 2017

Customer journey mapping for retail | Shopify Retail blog

Customer Retention

Identify Business Gaps and Build Customer Empathy with Customer Journey Mapping

by Jessica Bianchi
7 Mar 2017

Customer Retention

8 Retail Experts Offer Their Top Tip on Building Brand Loyalty

by Jessica Bianchi
13 Oct 2016

Shoppers engaging in storefront | Shopify Retail blog

Customer Retention

Boosting Customer Lifetime Value: Turn One-Time Shoppers into Repeat Customers

by Allie Decker
20 Sep 2016

Post-purchase communications | Shopify Retail blog

Customer Retention

Customer Engagement Tips to Boose Your Retail Sales

by Allie Decker
16 Aug 2016

Monthly subscription boxes | Shopify Retail blog

Customer Retention

Why Traditional Retailers Are Trying Subscription Box Services

by Guest Contributor
19 Jul 2016

Personalized shopping experience | Shopify Retail blog

Customer Retention

4 Ways to Personalize Your Customer’s Shopping Experience

by Lindsey Peacock
8 Jul 2016

Customer service quotes | Shopify Retail

Customer Retention

8 Customer Service Quotes That Will Transform the Way You Run Your Business

by Humayun Khan
2 May 2016

Apple customer service | Shopify Retail

Customer Retention

The Apple Store Guide to Insanely Great Customer Service

by Humayun Khan
28 Apr 2016