WEBDESK SOLUTION
Service partner
5.0
(10)
Partner since January 2014
Price range for selected services
Starting from $50
Contact information
Primary location
Toronto, Canada
Supported locations
Canada, United States
Languages
English
About
Business description
⭐⭐⭐⭐⭐ 5.0 Shopify & Shopify Plus agency since 2011 (NY + Toronto). We build, migrate & scale stores — zero-downtime migrations, B2B commerce, and AI built in: smart search, personalized discovery, cart recovery, owner dashboard. Accountable to revenue, not hours.
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Partners are tiered based on multiple factors, including their history of experience and proven success on Shopify.
Specialized services
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Description: Stores built to convert, not just launch — conversion-focused design, Core Web Vitals performance, and accessibility as standard. We design around your catalog and your buyer, integrate the apps you need, and hand you a store your team can run. Braidan Motorsport went from $135K to $1.24M in revenue, conversion 0.90% to 4.25%; By Poppsi's redesign lifted conversion +87%.
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Description: When Shopify can't do it out of the box, we build it — private and public apps, ERP/CRM and third-party integrations, and AI built into the store: smart search, recommendations, and cart recovery. We built Telus's Shopify Plus store with telecom-API integration and 911-levy compliance, and Intelcom's app handling 600,000+ parcels a day at 99.99% uptime. Production systems, not prototypes.
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Description: Replatform to Shopify or Shopify Plus without losing rankings or revenue. We migrate products, customers, orders, reviews, and SEO with full 301 mapping and zero downtime. Five Star Jewelers moved from PrestaShop with +54% conversion and +135% AOV; Skin House gained +23% conversion and +31% bookings off Squarespace. Migration is our specialty, not a side service.
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Description: B2B commerce built for how you actually sell — company accounts, tiered and gated catalogs, quote-to-order, net terms, and approval flows on Shopify Plus B2B. We build role-based wholesale access, custom pricing logic, and real-time ERP sync so orders and inventory stay accurate at scale. Deep B2B expertise across enterprise builds, migrations, and custom checkout.
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Description: Headless when it earns its keep — not for its own sake. We build Shopify Hydrogen and API-driven storefronts on React and Next.js for brands that need custom front-end experiences, content flexibility, and speed at catalog scale — with GraphQL, PWAs, and omnichannel integration. When a well-built Liquid theme is the smarter call, we'll tell you that too.
Other services
Store settings configuration, Product and collection setup, Theme customization, Website audit and optimization strategy, Checkout upgrade, POS setup and migration
Industries
Automotive, Business to business (B2B), Clothing and fashion, Health and beauty
Featured work
Telus: Telecommunications Solutions
WebDesk collaborated with Telus, a leading Canadian telecommunications provider, to develop a Shopify+ store with advanced features. These include order status page renewal, API implementation for a port number, 911 provincial levy setup, Canada Post address validation, taxation rates configuration, SIM triggering based on scenarios, and comprehensive My Account order history and details.View featured work
Intelcom: Customized Logistics Shopify Public App
WebDesk designed a tailored app for Intelcom, a leading last-kilometer logistics firm in Canada. The app facilitates the management of over 600,000 daily parcels by providing insights into eligible and non-eligible orders. Our system empowers administrators to effortlessly generate and print labels for booked orders, streamlining logistics operations.View featured work
Fine Art Canvas: Elevating Print-on-Demand Experience with Shopify+
Fine Art Canvas leads in print-on-demand canvas wall art in North America. Our dedicated application by WebDesk offers real-time image previews, bespoke filters, and artist profiles for a personalized experience. Integration with Google Feed and Amazon Image enhances image generation. These updates create a user-friendly and enjoyable art store.View featured work
Parts ConneXion: Elevating DIY Audiophile Component Sales Globally
Parts ConneXion, based in Burlington, Canada, caters to audiophile hobbyists worldwide with an online store specializing in electronic components. WebDesk crafted a custom dashboard for user management and integrated features like PayPal, Shop Pay for multi-currency payments, and Shipstation for efficient shipping. Our UI enhancements and customized checkout page aim to boost conversions.View featured work
My Essentia: Enhancing Online Shopping on Shopify Plus
My Essentia, a top mattress manufacturer in North America, collaborated with WebDesk for a website transformation. We introduced a custom product comparison app, optimized checkout with a location-based Recycling Fee feature, and added a creative zig-zag design to the category page, enhancing the shopping experience.View featured work
Frans Cake and Candy: Enhanced Shopping Experience
Frans Cake and Candy in Virginia provides cake decorating, candy-making supplies, and baking tools. WebDesk revamped their website with customizations to the homepage and category page. We integrated third-party apps to improve checkout and registration processes, ensuring a seamless shopping experience.View featured work
Rating5.0(10)
Overall rating summary
Ratings based on and
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Reviews
StonesDirect.com
Quality of work
5Communication
5Was a pleasure to deal with them. Communication was excellent. They were professional and performed well.
Service reviewed: Store build or redesign
Shopify merchant
Quality of work
5Communication
5I WOULD HIGHLY RECOMMEND THIS COMPANY AS THEY TOOK PERSONAL CARE AND WENT OUT OF THEIR WAY TO HELP ME DEVELOPE MY STORE AS I AM NOT VERY KNOWLEDGEABLE CONCERNING COMPUTERS AND THEY PERSONALLY HELPED ME DO THE NECESSARY THINGS WHICH WERE SO EXTREMELY IMPORTANT. THEY ARE A WONDERFUL COMPANY I LOVED WORKING WITH THEM AND THEY DEVELOPED A BEAUTIFUL "E" STORE FOR MY BUSINESS. I'M SO VERY HAPPY WITH ...
Service reviewed: Store build or redesign
Shopify merchant
Quality of work
5Communication
5It was great and refreshing to work with WEBDESK SOLUTION (WDS). They ensure they fully understand the job and execute it with absolute precision within a very short time. Whatever they promise is delivered bang on time. These guys know their stuff. I've completed 3 web development jobs with them all in time. So far they surpass the developers I've worked with in the past. The job pricing is also ...
Service reviewed: Custom apps and integrations
Wanderer Catholic
Quality of work
5Communication
5Wow is all I can say; The Webdesk Solution Team are great partners. They asked the right questions, scoped my project in a very nice and organized fashion (Store audit and redesign), executed all tasks on time, and delivered the results I was looking for. I highly recommend Webdesk Solution to take your Store to the next level.
Shopify merchant
Quality of work
5Communication
5My experience working with John at WEBDESK SOLUTION was smooth and efficient. John is having expert knowledge of Shopify and he is very fast in making changes. Thank you so much for all of your help. Highly recommended!
Service reviewed: Logo and visual branding
Undercarriagewarehouse.ca
Quality of work
5Communication
5Experience with John A. WebDesk Solution(in Toronto) First of all, I met him in face twice before we start project. He fully understood what I want and reflected in contract. We spent around enough time that I never had other developers. I believe this was very important to understand each other. He set up detail scope for my store and finished one by one in timely. Every time he worked subjec...
Service reviewed: Custom apps and integrations
Shopify merchant
Quality of work
5Communication
5Superb communication, delivered on time and to an excellent standard just how I asked for. Can't recommend them enough one of the best I have worked within 15 years of business.
Service reviewed: Store build or redesign
MY ONLINE FASHION STORE
Quality of work
5Communication
5I have had a working relationship with this company ongoing for over a year now, working on multiple projects. They have been excellent and have delivered on every promise. Very responsive and professional!
Service reviewed: Custom apps and integrations
Shopify merchant
Quality of work
5Communication
5I am quite pleased with the construction of my new website, Spartees.myshopify.com! Web Desk Solutions did a terrific and caring job and it is something I could have never done on my own. I have very little experience in website design. They were quite patient with my questions and offered answers in simple terms that I could understand. I highly recommend considering Web Desk Solutions for yo...
Service reviewed: Store build or redesign
KekiCake
Quality of work
5Communication
5I was introduced to Web Desk Solutions (WDS) by 1 Digital Agency to migrate my site from Volusion's platform to Shopify. From the beginning of the project, the team at Web Desk Solutions was extremely responsive and customer service oriented. Their project management communication was very effective and responsive because their team recommended that we use BaseCamp and they also provided a single ...
Service reviewed: Store migration