Talk to an expert

Free 1:1 growth and strategy sessions

Book a 30-minute video call with a Shopify Growth Advisor. Bring your goals and leave with clear next steps made for your store.

Appointments are available Monday-Friday ET, and are conducted in English

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Where we can help

Growth Advisors dig into your store data with you and turn it into a plan you can act on
A product page for a sneaker with traffic sources, add to cart, product views, and checkout metrics

Conversion rate optimization

Find where shoppers drop off on your product pages, cart and checkout and fix the friction costing you sales.
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Brand and marketing

Find the right mix of campaigns, email, social media, and SEO to reach more of the right customers.
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Engagement and retention

Turn more visitors into repeat customers with checkout improvements, loyalty programs, and targeted emails.

Frequently asked questions

What should I think about before the call?

Take a few minutes to think about how your business is doing, what's getting in the way, and where you'd like it to be in the next 6 to 12 months. Write down the topics you most want advice on, so your advisor can focus on what's important.

Not sure where to start? Browsing the Shopify Help Center can show you what tools and support are available, and may spark additional topics for discussion.

How should I join the call?

You'll get a confirmation email with a link to join your video call. Choose a quiet place where you won't be interrupted. If you can, join from a computer so you can share your screen and look at your store together.

What will I get from the call?

You'll leave with specific recommendations for your store, prioritized so you know what to tackle first. Your advisor will also send you a summary by email after the call.

Can a Growth Advisor fix a technical problem?

Growth Advisors focus on strategy, like marketing, retention, and planning your next steps. For setup questions, troubleshooting, or something that isn't working, contact Shopify Support, available 24/7.

Ready to book a call?

Every calendar offers 30-minute sessions, shown in your time zone.

Can't find a time that works? Each calendar has different availability, so try another.