Report Acceptable Use Policy Violation

Child Exploitation

Merchants may not offer goods or services, or post or upload Materials that exploit or abuse children, including but not limited to images or depictions of child abuse or sexual abuse, or that present children in a sexual manner.

Your contact information

Please provide your contact information below. Note that your contact information will not be provided to the person that posted the content you are reporting.

Materials you want to report

Please note, you can only submit notices for one Shopify hosted store at a time. Multiple links for the same store may be included in the same Notice.

Links to the Materials being reported

Please provide link(s) to the Materials that you believe exploit or abuse children, including but not limited to images or depictions of child abuse or sexual abuse, or that present children in a sexual manner.

Include each link on a separate line and ensure you have provided a comprehensive list to each individual page with the Materials you would like to report and not just the primary store URL.

Electronic Signature

Typing your name in the box below will act as your electronic signature.

Thank you for your submission.

Harassment, Bullying, Defamation and Threats

Merchants may not offer goods or services, or post or upload Materials, that harass, bully, defame or threaten a specific individual.

Your contact information

Please provide your contact information below. Note that your contact information will not be provided to the person that posted the content you are reporting.

Materials you want to report

Please note, you can only submit notices for one Shopify hosted store at a time. Multiple links for the same store may be included in the same Notice.

Links to the Materials being reported

Please provide link(s) to the Materials that you believe harass, bully, defame, or threaten a specific individual or specific individuals.

Include each link on a separate line and ensure you have provided a comprehensive list to each individual page with the content you would like to report and not just the primary store URL.

Electronic Signature

Typing your name in the box below will act as your electronic signature.

Thank you for your submission.

Hateful Content

Merchants may not offer goods or services, or post or upload Materials, that condone or promote violence against people based on race, ethnicity, color, national origin, religion, age, gender, sexual orientation, disability, medical condition or veteran status.

Your contact information

Please provide your contact information below. Note that your contact information will not be provided to the person that posted the content you are reporting.

Materials you want to report

Please note, you can only submit notices for one Shopify hosted store at a time. Multiple links for the same store may be included in the same Notice.

Links to the Materials being reported

Please provide link(s) to the Materials that you believe condone or promote violence against people based on race, ethnicity, color, national origin, religion, age, gender, sexual orientation, disability, medical condition or veteran status.

Include each link on a separate line and ensure you have provided a comprehensive list to each individual page with the Materials you would like to report and not just the primary store URL.

Electronic Signature

Typing your name in the box below will act as your electronic signature.

Thank you for your submission.

Illegal Activities

Merchants may not offer goods or services, or post or upload Materials, that contravene or that facilitate or promote activities that contravene, the laws of the jurisdictions in which they operate or do business.

Your contact information

Please provide your contact information below. Note that your contact information will not be provided to the person that posted the content you are reporting.

Materials you want to report

Please note, you can only submit notices for one Shopify hosted store at a time. Multiple links for the same store may be included in the same Notice.

Links to the Materials being reported

Please provide link(s) to the Materials that you believe contravenes or that facilitates or promotes activities that contravene, the laws of the jurisdictions in which the merchant operates or does business.

Include each link on a separate line and ensure you have provided a comprehensive list to each individual page with the Materials you would like to report and not just the primary store URL.

Electronic Signature

Typing your name in the box below will act as your electronic signature.

Thank you for your submission.

Malicious and Deceptive Practices

Merchants may not use the Services to transmit malware or host phishing pages. Merchants may not perform activities or upload or distribute Materials that harm or disrupt the operation of the Services or other infrastructure of Shopify or others, including Shopify’s third party providers. Merchants may not use the Services for deceptive commercial practices or any other illegal or deceptive activities.

Your contact information

Please provide your contact information below. Note that your contact information will not be provided to the person that posted the content you are reporting.

Activity you want to report

Please note, you can only submit notices for one Shopify hosted store at a time. Multiple links for the same store may be included in the same Notice.

Links to the Materials being reported

Please provide link(s) to any relevant material. Include each link on a separate line and ensure you have provided a comprehensive list to each individual page with the content you would like to report and not just the main store URL.

Electronic Signature

Typing your name in the box below will act as your electronic signature.

Thank you for your submission.

Personal and Confidential Information

Merchants may not post or upload any Materials that contain personally identifiable information, sensitive personal information, or confidential information, such as credit card numbers, confidential national ID numbers, or account passwords unless you have consent from the person to whom the information belongs or who is otherwise authorized to provide such consent.

Your contact information

Please provide your contact information below. Note that your contact information will not be provided to the person that posted the content you are reporting.

Materials you want to report

Please note, you can only submit notices for one Shopify hosted store at a time. Multiple links for the same store may be included in the same Notice.

Links to the Materials being reported

Please provide link(s) to the Materials that you believe contains personally identifiable information, sensitive personal information, or confidential information, such as credit card numbers, confidential national ID numbers, or account passwords.

Include each link on a separate line and ensure you have provided a comprehensive list to each individual page with the content you would like to report and not just the main store URL.

Electronic Signature

Typing your name in the box below will act as your electronic signature.

Thank you for your submission.

Self Harm

Merchants may not offer goods or services, or post or upload Materials, that promote self-harm.

Your contact information

Please provide your contact information below. Note that your contact information will not be provided to the person that posted the content you are reporting.

Materials you want to report

Please note, you can only submit notices for one Shopify hosted store at a time. Multiple links for the same store may be included in the same Notice.

Links to the Materials being reported

Please provide link(s) to the Materials that you believe promote self-harm.

Include each link on a separate line and ensure you have provided a comprehensive list to each individual page with the content you would like to report and not just the primary store URL.

Electronic Signature

Typing your name in the box below will act as your electronic signature.

Thank you for your submission.

Spam

Merchants may not use the Services to transmit unsolicited commercial electronic messages.

Your contact information

Please provide your contact information below. Note that your contact information will not be provided to the person that posted the content you are reporting.

Activity you want to report

Please note, you can only submit notices for one Shopify hosted store at a time.

Please include the full header and body of the unsolicited commercial electronic message.

For instructions on finding headers for a message see
https://support.google.com/mail/answer/22454?hl=en

Electronic Signature

Typing your name in the box below will act as your electronic signature.

Thank you for your submission.

Terrorist Organizations

Merchants may not offer goods or services, or post or upload Materials, that imply or promote support or funding of, or membership in, a terrorist organization.

Your contact information

Please provide your contact information below. Note that your contact information will not be provided to the person that posted the content you are reporting.

Materials you want to report

Please note, you can only submit notices for one Shopify hosted store at a time. Multiple links for the same store may be included in the same Notice.

Links to the Materials being reported

Please provide link(s) to the Materials that you believe imply or promote support of, membership in, or funding of a terrorist organization.

Include each link on a separate line and ensure you have provided a comprehensive list to each individual page with the content you would like to report and not just the primary store URL.

Electronic Signature

Typing your name in the box below will act as your electronic signature.

Thank you for your submission.

Trademark Infringement Notice

Shopify supports the protection of intellectual property and asks our users to do the same. It is our policy to expeditiously respond to clear notices of alleged trademark infringement.

Please use the following form to report content on Shopify that you believe violates or infringes your trademark. If you are not sure if trademark laws protect the material, we suggest that you first contact a lawyer.

Your contact information

Please provide your contact information below. Note that your contact information may be provided to the person that posted the content you are reporting.

Identify your trademark(s)

Please provide the following information for each trademark at issue. You will have an opportunity to list additional trademarks below.

Content you want to report

Please note, you can only submit notices for one Shopify hosted store at a time. Up to 100 links for the same store may be included in the same notice.

Links to the allegedly infringing work

Please provide link(s) to the content you believe violates or infringes your trademark(s) on Shopify. Include each link on a separate line and ensure you have provided a comprehensive list to each individual page with the content you would like removed and not just the main shop URL.

Declarations

Electronic Signature

Typing your name in the box below will act as your electronic signature.

Thank you for your submission.

Should you wish not to use our online form, please provide all of the information requested above in a written communication sent to the address below:

Shopify Inc.
Attn: Shopify Legal Operations
150 Elgin Street, 8th Floor
Ottawa, Ontario K2P 1L4

In order for us to consider your request, please include your physical signature and a statement that the information in the notification is accurate, and under penalty of perjury, that you are the owner or are authorized to act on behalf of the owner of the exclusive right that is allegedly infringed. Please note that you could be liable for damages (including costs and attorney's fees) if you materially misrepresent that material is infringing your trademark(s). Accordingly, if you are not sure if you are the proper trademark holder or if trademark laws protect the material, we suggest that you first contact a lawyer.

Shopify is only able to process complaints submitted by the trademark owner or an authorized representative.