Shopify Trademark Infringement Notice and Policy

Shopify supports the protection of intellectual property and asks our users to do the same. It is our policy to expeditiously respond to clear notices of alleged trademark infringement. Our response to such notices may include removing or disabling access to material claimed to be the subject of infringing activity and/or terminating the user’s account.

Please use the following form to report content on Shopify that you believe violates or infringes your trademark. If you are not sure if trademark laws protect the material, we suggest that you first contact a lawyer.

Your contact information

Please provide your contact information below. Note that your contact information may be provided to the person that posted the content you are reporting.

Identify your trademark(s)

Please provide the following information for each trademark at issue. You will have an opportunity to list additional trademarks below.

Content you want to report

Up to 500 links may be included in the same notice.

Links to the allegedly infringing work

Please provide link(s) to the content you believe violates or infringes your trademark(s) on Shopify. Include each link on a separate line and ensure you have provided a comprehensive list to each individual page with the content you would like removed and not just the main shop URL. Separate multiple URLs by adding 1 URL per line.


Electronic Signature

Typing your name in the box below will act as your electronic signature.

Thank you for your submission.

Should you wish not to use our online form, please provide all of the information requested above in a written communication sent to the address below:

Shopify Inc.
Attn: Shopify Trust & Safety
151 O’Connor Street, Ground floor
Ottawa, Ontario K2P 2L8

In order for us to consider your request, please include your physical signature and a statement that the information in the notification is accurate, and under penalty of perjury, that you are the owner or are authorized to act on behalf of the owner of the exclusive right that is allegedly infringed. Please note that you could be liable for damages (including costs and attorney's fees) if you materially misrepresent that material is infringing your trademark(s). Accordingly, if you are not sure if you are the proper trademark holder or if trademark laws protect the material, we suggest that you first contact a lawyer.

Repeat Infringers

Shopify will, in appropriate circumstances, disable and/or terminate the accounts of users who are repeat infringers.

Shopify is only able to process complaints submitted by the trademark owner or an authorized representative.