Frequently Answered Questions
How does the Shopify Partner Program work?
The Shopify Partner Program gives you two great ways to generate revenue. One is to refer clients to us. You will receive 20% revenue share for each client you refer. The other way is to write and publish Shopify Apps. You can sell your apps on a subscription basis or for a one time fee. You can also offer your app for free in order to generate more exposure for your own company.
How do I become a partner of Shopify?
Simply sign up for a Shopify Partner Account. Once you’re a partner, you can submit apps to the Shopify App Store and also start signing clients up under your account. You’ll be earning a portion of the revenue Shopify earns from each client from the day you sign them up. Shopify will pay you via PayPal on a regular basis, provided you’ve achieved the minimum balance.
What is a partner token?
A partner token is a unique URL to provide to your clients. Every partner will get their own unique partner Token. When it's time to create your client’s store, log in to the partner system then select the option to _Create a New Shop_, or provide your client with your partner Token. This will tie the client’s store to your partner Account and the system will start tracking your income.
How will I get paid?
Payments will be delivered to you via PayPal in $USD. Any money due to you will be paid nightly as long as your balance is above $25 US. If your balance due is below $25, it will be held until the next pay period.
How does app billing work?
Application billing is explained in full on our wiki Application Billing
I don't live in Canada. Can I still participate?
Yes! All we need to pay you is a valid PayPal account. We will make payments in $USD.
If a client signs up for a trial account and upgrades, will I be paid for the upgraded plan?
Yes, The plan change will be reflected in your partner screen.
What information will I be able to track about my affiliated clients?
You can track who your affiliated clients are, the total revenue in that pay period generated by all your affiliated clients, and the total revenue to date from all your affiliated clients.
Why can’t I find out the revenue from each individual client?
We do not provide this statistic as it would be a violation of the client’s privacy.
Will I get any tools to help me promote Shopify to my clients?
Yes! We provide some creative Shopify banners for you to use. We’ll also be sending out a regular newsletter with links to the partner Blog, both of which will contain Shopify News, tips on how to promote Shopify, and any other news we deem fit. You can also show your clients the web pages at www.shopify.com and the featured Shop of the Moments on our blog. If there’s anything in particular you think we could provide that would be valuable to help you sell, please contact us.
Is the amount I can earn capped?
No! You can collect on as many clients earning as much income as you can possibly manage. The way we figure it, if you’re earning, we’re earning.
Can I earn revenue on my own store?
No. Collecting partner earnings on a store run by yourself in whole or in part is fraud and grounds for dismissal from the partner program.
I know my affiliated client stores have had sales in the last few weeks. Why doesn't my revenue seem to be increasing accordingly?
We calculate the revenue owed to the partner based on invoices paid by the client. Once the invoice has been sent from Jaded Pixel to the client and the client has paid, you'll see your revenue tally start to accumulate.
What happens if I want to dispute an amount of revenue I’ve been paid? It seems like the amount I received should be more/less.
For any payment disputes, contact us with the full details of the issue. We’ll review your message and see what we can do to get it resolved.
Will there be more features coming in the partner system?
Yes! Just as with Shopify, we’re sneakily developing all kinds of fun stuff for the partner system that will magically appear on days when you least expect it. If there’s any feature or functionality that you think would make the system rock, contact us.
What are the terms of service?
The terms of service, that you will need to agree to prior to signing up, are located here.