Sell better with Shopify POS

Sell everywhere people shop with the best omnichannel POS.

Start free trial

Cash drawer for Shopify POS

A cash drawer is a secure compartment used in Point of Sale (POS) systems to store cash, coins, and other valuables such as checks and gift cards. It is an essential component of a retail POS setup, allowing businesses to manage cash transactions efficiently and securely.

Cash drawers typically connect to a receipt printer or the POS system itself. They automatically open when a cash transaction is processed, enabling the cashier to collect payment, provide change, and securely store the money. Some cash drawers also come with manual keys for opening them when necessary.

Shopify POS supported cash drawers in Canada

Shopify POS supports various cash drawers. However, to use these cash drawers on your Shopify store, you need to meet certain requirements. Firstly, you must have the latest version of Shopify POS. Additionally, you must have an iPad that is compatible and running on iOS 13 or later, an iPhone that is compatible and running on iOS 13 or later, or a compatible Android device that is running on version 7.0 (Nougat) or later. By fulfilling these prerequisites, you can easily utilize the supported cash drawers on your Shopify store.

Following supported cash drawers are available in Canada

  • Star Micronics' 14" Cash Drawer
    • Color options: Black or White
    • Model number: CD4-1416
  • Star Micronics' 16" Cash Drawer
    • Color options: Black or White
    • Model number: CD3-1616

FAQ: Cash Drawer Installation and Usage

  • How do I install the cash drawer?

    Connect the cash drawer to the receipt printer using the provided cash drawer cable. Plug the larger end into the cash drawer and the smaller end into the receipt printer.

  • How do I open the cash drawer?

    You can open it manually with the included keys or wirelessly from the iPad. The iPad connects to the cash drawer via the receipt printer, and it opens automatically after each sale or by tapping Go to cart > More actions > Open drawer in the Shopify POS app.

    Note: Ensure the cash drawer is connected to the same wireless network as your printer.

  • How do I test the connection to the cash drawer?

    To test the connection of your POS to the cash drawer follow these steps:

    • From Shopify POS, tap ≡, then tap Settings.
    • Tap Manage connected hardware.
    • Tap the printer you want to test.
    • Tap Test cash drawer. The cash drawer should open.