Shopify order management and fulfillment
Fast, simple, and centralized order fulfillment
Manage, fulfill, and deliver products—all from a single place on the platform you trust.
Speed up fulfillment time
Track, prioritize, and fulfill orders from one centralized system, so you can get orders out the door sooner and exceed customer expectations.
Centralized order management
Create a customized orders dashboard that gives you a simple, uncluttered view of orders, from all your sales channels, in one place.
Smart order routing
Ship from multiple places? Define your routing logic, ensuring you allocate orders to your preferred distribution location.
Manage and edit orders
Confidently take and track actions on existing orders. Get accurate, up-to-date information on what’s been fulfilled, shipped, edited, refunded, or returned.
Automate everyday tasks
Expedite your fulfillment process with enhanced bulk actions and Shopify Flow’s fulfillment automations, eliminating repetitive tasks when preparing your orders for shipment.
Scale with confidence
Outsource fulfillment to Shopify’s own 3PL, Shopify Fulfillment Network, so you can spend less time shipping orders and more time growing your business.
Make data-driven decisions
Improve operational performance over time by using insights and analytics to make better fulfillment decisions.
Uncomplicated inventory management
Manage, track, and measure your inventory all from one place.
Inventory data you can trust
Simplify your inventory with a single platform to move, manage, and monitor products across locations and sales channels.
Made for mobile
Scan, count, and receive inventory anywhere, from anywhere, with the Shopify mobile app.
Make decisions with confidence
Get real-time updates, reports, and analyses designed to help you maximize your inventory investment.
Take control of your inventory
Use adjustment reasons to track lost or damaged inventory to better understand the impact on your business.
Affordable shipping and delivery options
Meet your customers' shipping expectations with Shopify’s built-in solutions, whether they are around the corner or around the world.
Ship orders with confidence
From the time an order is received, to the moment it's delivered, manage shipping from one place. Organize orders, buy and print labels in bulk, and prepare packages to be picked up or dropped off—all from within Shopify.
Keep customers in the loop
Create a cohesive customer experience with live order tracking and automatic email notifications that match your brand's look and feel.
Keep things local
Offer local pickup or delivery to customers in your community and get orders from your doorstep to theirs more efficiently.
Keep customers coming back
Give customers the flexibility to make post-purchase returns and refunds.
Simplify with customer self-serve returns
Allow customers to initiate returns, helping create loyalty and repeat business.
Create a customer-friendly return policy
Make a flexible refund and return policy that converts more customers.
Easily process returns and refunds
Tracking, automated customer notifications, and inventory restocking make returns and refunds simple.
Learn more about order management and fulfillment
What is Order Fulfillment? Learn Top Process Strategies
Order fulfillment is the process of receiving, packing, and shipping orders. When someone purchases an item from your ecommerce store, the order fulfillment process picks the order off the shelf, packages it, and ships it to their home.Read about order fulfillment
Shipping Strategies: How To Offer Free, Flat Rate, and More
Choosing the best shipping strategy impacts your store’s conversion rates and profitability. Find out how to get it right.Read about shipping
Ace the Ecommerce Returns Game with Shopify’s Free, Built-In Solutions
Businesses can make returns an opportunity to delight customers and increase lifetime value. Read more about Shopify's free returns management solutions.Read about returns
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